Historial de Incidentes
Registro histórico de incidentes y resoluciones de los últimos 15 días
Incidentes resueltos y cerrados
Incidentes de los Últimos 15 Días
sábado, 10 octubre 2026
2 incidentes
Resuelto
Resuelto
This incident has been resolved and the affected services have been restored.
10 oct. 2026
a las 06:10 hrs
Monitoreando
On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat
This incident has been resolved and the affected services have been restored.
10 oct. 2026
a las 05:54 hrs
Resuelto
Resuelto
This incident has been resolved and the affected services have been restored.
10 oct. 2026
a las 01:41 hrs
Monitoreando
The issue affecting customers using Polycom devices going offline has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
10 oct. 2026
a las 01:25 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
09 oct. 2026
a las 22:32 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
08 oct. 2026
a las 22:34 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
07 oct. 2026
a las 23:40 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
07 oct. 2026
a las 00:02 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
05 oct. 2026
a las 22:31 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
04 oct. 2026
a las 22:32 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
03 oct. 2026
a las 22:28 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
02 oct. 2026
a las 22:31 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
01 oct. 2026
a las 22:31 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
30 sept. 2026
a las 22:33 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
29 sept. 2026
a las 22:30 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
28 sept. 2026
a las 22:22 hrs
Identificado
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
27 sept. 2026
a las 22:19 hrs
Identificado
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.
We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.
We will continue to monitor the service closely and provide further updates as progress is made.
Thank you for your patience and understanding.
27 sept. 2026
a las 07:44 hrs
Identificado
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
27 sept. 2026
a las 01:01 hrs
Identificado
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
26 sept. 2026
a las 17:01 hrs
Identificado
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
26 sept. 2026
a las 10:51 hrs
Identificado
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
26 sept. 2026
a las 02:32 hrs
Identificado
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
25 sept. 2026
a las 22:31 hrs
Identificado
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.
We will keep you informed with timely updates as progress is made.
Thank you for your patience.
25 sept. 2026
a las 19:31 hrs
Identificado
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.
We will keep you informed with timely updates as progress is made.
25 sept. 2026
a las 17:20 hrs
Investigando
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
25 sept. 2026
a las 16:11 hrs
Investigando
We are currently investigating a service degradation with a subset of users with Polycom devices going offline.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 14:45 hrs
viernes, 09 octubre 2026
1 incidente
Resuelto
This incident has been resolved and the affected services have been restored.
09 oct. 2026
a las 11:29 hrs
Monitoreando
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
09 oct. 2026
a las 11:17 hrs
jueves, 08 octubre 2026
Sin incidentes
miércoles, 07 octubre 2026
3 incidentes
Resuelto
This incident has been resolved and the affected services have been restored.
07 oct. 2026
a las 01:47 hrs
Monitoreando
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further developments.
07 oct. 2026
a las 01:31 hrs
Identificado
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
07 oct. 2026
a las 01:13 hrs
Investigando
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
06 oct. 2026
a las 23:08 hrs
Resuelto
This incident has been resolved and the affected services have been restored.
07 oct. 2026
a las 00:58 hrs
Monitoreando
The service degradation affecting calendar provisioning for new users has been successfully resolved.
Our team will continue to monitor the situation closely and will keep you informed of any further updates.
07 oct. 2026
a las 00:46 hrs
Identificado
We have identified the service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
07 oct. 2026
a las 00:09 hrs
Investigando
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
06 oct. 2026
a las 23:41 hrs
Resuelto
This incident has been resolved and the affected services have been restored.
07 oct. 2026
a las 00:42 hrs
Monitoreando
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.
This incident has been resolved and the affected services have been restored.
07 oct. 2026
a las 00:30 hrs
martes, 06 octubre 2026
Sin incidentes
lunes, 05 octubre 2026
1 incidente
Resuelto
This incident has been resolved.
05 oct. 2026
a las 19:21 hrs
Monitoreando
The service degradation with ZoomMate has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
05 oct. 2026
a las 19:04 hrs
Identificado
We have successfully identified the root cause affecting ZoomMate services.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
05 oct. 2026
a las 19:02 hrs
Investigando
We are currently investigating a service degradation with ZoomMate services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
05 oct. 2026
a las 18:57 hrs
domingo, 04 octubre 2026
2 incidentes
Resuelto
This incident has been resolved and the affected services have been restored.
04 oct. 2026
a las 21:41 hrs
Monitoreando
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
04 oct. 2026
a las 21:00 hrs
Identificado
We have identified the service degradation with Zoom Rooms Management and Workspaces Management.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
04 oct. 2026
a las 20:50 hrs
Investigando
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
04 oct. 2026
a las 20:19 hrs
Resuelto
This incident has been resolved and the affected services have been restored.
04 oct. 2026
a las 05:20 hrs
Monitoreando
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.
This incident has been resolved and the affected services have been restored.
04 oct. 2026
a las 05:05 hrs
sábado, 03 octubre 2026
1 incidente
Resuelto
This incident has been resolved and the affected services have been restored.
03 oct. 2026
a las 15:43 hrs
Monitoreando
The service degradation with Developer Documentation Website has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
03 oct. 2026
a las 15:18 hrs
Identificado
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
03 oct. 2026
a las 14:15 hrs
Investigando
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
03 oct. 2026
a las 13:49 hrs
viernes, 02 octubre 2026
Sin incidentes
jueves, 01 octubre 2026
2 incidentes
Resuelto
This incident has been resolved.
01 oct. 2026
a las 14:53 hrs
Monitoreando
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
01 oct. 2026
a las 13:49 hrs
Monitoreando
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.
This incident has been resolved and the affected services have been restored.
01 oct. 2026
a las 13:08 hrs
Resuelto
This incident has been resolved and the affected services have been restored.
01 oct. 2026
a las 13:21 hrs
Monitoreando
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
01 oct. 2026
a las 13:05 hrs
Identificado
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
01 oct. 2026
a las 12:07 hrs
Identificado
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services.
Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
01 oct. 2026
a las 09:38 hrs
Investigando
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
01 oct. 2026
a las 08:52 hrs
miércoles, 30 septiembre 2026
1 incidente
Resuelto
This incident has been resolved.
30 sept. 2026
a las 16:03 hrs
Monitoreando
A fix has been implemented and we are monitoring the results.
30 sept. 2026
a las 14:45 hrs
Investigando
We are currently investigating this issue.
30 sept. 2026
a las 14:04 hrs
martes, 29 septiembre 2026
1 incidente
Resuelto
This incident has been resolved.
29 sept. 2026
a las 22:20 hrs
Monitoreando
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.
This incident has been resolved and the affected services have been restored.
29 sept. 2026
a las 22:07 hrs
lunes, 28 septiembre 2026
1 incidente
Resuelto
This incident has been resolved and the affected services have been restored.
28 sept. 2026
a las 20:35 hrs
Monitoreando
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
28 sept. 2026
a las 20:23 hrs
Investigando
We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
28 sept. 2026
a las 19:15 hrs
domingo, 27 septiembre 2026
Sin incidentes
sábado, 26 septiembre 2026
1 incidente
Resuelto
This incident has been resolved and the affected services have been restored.
26 sept. 2026
a las 04:03 hrs
Monitoreando
The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
26 sept. 2026
a las 03:48 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
26 sept. 2026
a las 01:59 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 21:58 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 18:17 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 12:49 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 10:12 hrs
Investigando
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 08:03 hrs
Investigando
We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.
At this time, Catch Me Up service itself remains fully functional.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
25 sept. 2026
a las 06:20 hrs