Incidentes Pasados
Mar 19, 2024

Sin incidentes reportados.

Mar 18, 2024
Resuelto - Some users may have encountered 500 errors when accessing Canvas. This behavior has now been resolved. The incident was active from 3:51 PM MT until 4:00 PM MT.
Mar 18, 18:51 (UTC-04:00) Santiago
Mar 17, 2024
Resuelto - This incident has been resolved.
Mar 17, 21:57 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will continue to monitor and provide updates as we have them.
Mar 17, 21:39 (UTC-04:00) Santiago
Identificado - We have identified the issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will continue to provide updates as we have them.
Mar 17, 21:27 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing a subset of users to be unable to answer calls for Zoom Contact Center. We will provide updates as we have them.
Mar 17, 21:08 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 17, 02:46 (UTC-04:00) Santiago
Monitoreando - We have fixed the issue causing service degradation where subset of users in Europe, Australia, India & Canada were unable to access the profile page in their account. We will continue to monitor this and provide updates as we have them.
Mar 17, 02:24 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue. Zoom will provide updates as soon as there is more information to share.
Mar 17, 02:14 (UTC-04:00) Santiago
Investigando - We have detected service degradation where subset of users in Europe, Australia, India & Canada are unable to access the profile page in their account. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Mar 17, 01:14 (UTC-04:00) Santiago
Resuelto - From 03/16 10:24 AM UTC to 3/17 02:56 AM UTC a small subset of users in Canada may have experienced an issue using the Zoom Room Launch Controller from the Web Portal. The issue has been resolved.
Mar 17, 00:02 (UTC-04:00) Santiago
Mar 16, 2024
Resuelto - Este incidente a concluido, todos los equipos kaptivos se encuentra en operación normal.
Mar 16, 13:09 (UTC-04:00) Santiago
Identificado - Algunos usuarios reportan problemas con el equipo Kaptivo. Lo sentimos mucho por las molestias. Nos encontramos trabajando en ello. Gracias por tu paciencia y comprensión.
Mar 14, 15:21 (UTC-04:00) Santiago
Mar 15, 2024
Resuelto - This incident has been resolved.
Mar 15, 14:08 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with sending and receiving emails in Zoom mail for a subset of users. We will continue to monitor and provide updates as we have them.
Mar 15, 13:56 (UTC-04:00) Santiago
Identificado - We are continuing to work on remediating the issue with sending and receiving emails in Zoom mail for a subset of users, we will provide updates as we have them.
Mar 15, 12:36 (UTC-04:00) Santiago
Identificado - We have identified the issues with sending and receiving emails in Zoom mail for a subset of users, we will provide updates as we have them
Mar 15, 11:12 (UTC-04:00) Santiago
Investigando - Our monitoring has detected issues with sending and receiving emails in Zoom mail for a subset of users, we are currently investigating and will provide updates as we have them
Mar 15, 11:03 (UTC-04:00) Santiago
Mar 14, 2024

Sin incidentes reportados.

Mar 13, 2024

Sin incidentes reportados.

Mar 12, 2024

Sin incidentes reportados.

Mar 11, 2024

Sin incidentes reportados.

Mar 10, 2024

Sin incidentes reportados.

Mar 9, 2024

Sin incidentes reportados.

Mar 8, 2024
Resuelto - This incident has been resolved.
Mar 8, 03:50 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with a subset of users in Singapore with outbound calls, We will continue to monitor and provide updates as we have them.
Mar 8, 03:39 (UTC-04:00) Santiago
Identificado - We have identified the issue with a subset of users in Singapore with outbound calls, We will continue to provide updates as we have them.
Mar 8, 03:31 (UTC-04:00) Santiago
Investigando - Our monitoring has detected issues for a subset of users in Singapore with outbound calls, we are currently investigating and will provide updates as we have them.
Mar 8, 02:31 (UTC-04:00) Santiago
Mar 7, 2024
Resuelto - This incident has been resolved.
Mar 7, 22:20 (UTC-04:00) Santiago
Monitoreando - Some users may have encountered errors for a brief period. We have found the cause and a fix is in place. We are now monitoring the resolution.
Mar 7, 22:03 (UTC-04:00) Santiago
Resuelto - Some users in our Singapore (SIN) region may have encountered long load times when accessing Canvas. This behavior has been resolved at this time.
Mar 7, 01:00 (UTC-04:00) Santiago
Mar 6, 2024

Sin incidentes reportados.

Mar 5, 2024
Resuelto - This incident has been resolved.
Mar 5, 20:45 (UTC-04:00) Santiago
Monitoreando - The issue with the external network provider has been resolved. We will continue to monitor and provide updates as we have them.
Mar 5, 20:30 (UTC-04:00) Santiago
Identificado - We are receiving reports of issues using Zoom Services from customers on specific networks in California. Our initial investigations point to an issue with an external network provider outside of Zoom. Connectivity to Zoom Services from other networks are not impacted at this time. All Zoom Services are operating normally.
Mar 5, 18:18 (UTC-04:00) Santiago
Resuelto - Our DevOps team is aware of the behavior and found that this is an issue with Comcast Xfinity, if you are still getting error messages please report this behavior to your Internet Service Provider.
Mar 5, 18:38 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 5, 18:34 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 5, 18:10 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 5, 17:56 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 5, 17:29 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 5, 17:48 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 5, 17:44 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 5, 17:43 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 5, 17:20 (UTC-04:00) Santiago
Investigando - Our engineering team has identified a DDoS event against instances on Cluster 18.
Mar 5, 17:00 (UTC-04:00) Santiago
Resuelto - Este incidente a sido resuelto.
Mar 5, 17:09 (UTC-04:00) Santiago
Monitoreando - Estimada comunidad,

Informamos que actualmente se experimentan problemas de inicio de sesión en las aplicaciones de Facebook, Instagram y Threads.

Para obtener actualizaciones en tiempo real sobre el estado de estas plataformas, pueden visitar los siguientes enlaces:

- Facebook: https://downdetector.cl/problemas/facebook
- Instagram: https://downdetector.cl/problemas/instagram

Informaremos sobre cualquier desarrollo relevante.
Mar 5, 13:22 (UTC-04:00) Santiago
Terminada - The scheduled maintenance has been completed.
Mar 5, 06:00 (UTC-04:00) Santiago
En Progreso - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 04:00 (UTC-04:00) Santiago
Planificada - El 05 de Marzo de 2024, entre las 04:00 y las 06:00 horas se actualizará el firmware de los puntos de acceso de la red inalámbricas de Facultad. Los puntos de acceso seguirán sirviendo a los clientes mientras se actualizan hasta que se reinician a la nueva versión, lo que demora aproximadamente un minuto.

Dichas actualizaciones tienen como características: Mejoras de rendimiento y estabilidad.
Feb 20, 23:18 (UTC-04:00) Santiago

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