Incidentes Pasados
May, 2026
Resuelto - This incident has been resolved.
May 9, 16:53 (UTC-04:00) Santiago
Monitoreando - The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 9, 10:53 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 9, 10:46 (UTC-04:00) Santiago
Investigando - We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 09:13 (UTC-04:00) Santiago
Investigando - We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 07:37 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 06:36 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
May 8, 12:29 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 8, 12:07 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 8, 11:44 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 8, 10:47 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 8, 00:01 (UTC-04:00) Santiago
Monitoreando - During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.
May 7, 23:38 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 7, 13:37 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
May 7, 11:55 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 7, 05:45 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
May 7, 03:24 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 7, 03:11 (UTC-04:00) Santiago
Resuelto - UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity. As a precaution, we recommend customers follow security best practices, including enforcing MFA on privileged accounts, reviewing admin access, and rotating API tokens or keys where applicable. This will be our final update via this status page for this incident. We will continue to provide updates as appropriate through other channels and are now communicating directly with impacted customers to provide organization-specific information and support.
May 6, 17:15 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
May 6, 17:13 (UTC-04:00) Santiago
Investigando - We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has been contained. Here are the steps we have taken since we became aware of the incident. We have: - Revoked privileged credentials and access tokens associated with affected systems - Deployed patches to enhance system security - Out of an abundance of caution, we rotated certain keys, even though there is no evidence they were misused - Implemented increased monitoring across all platforms While we continue actively investigating, thus far, indications are that the information involved consists of certain identifying information of users at affected institutions, such as names, email addresses, and student ID numbers, as well as messages among users. At this time, we have found no evidence that passwords, dates of birth, government identifiers, or financial information were involved. If that changes, we will notify any impacted institutions. Thank you for your patience as we work to resolve this matter. We sincerely regret any inconvenience or concern this may cause. We will continue to keep you apprised as our investigation progresses. For up-to-date information on specific systems, please continue to visit our status page. Steve Proud Chief Information Security Officer
May 2, 14:46 (UTC-04:00) Santiago
Investigando - Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed. Steve Proud Chief Information Security Officer
May 1, 18:30 (UTC-04:00) Santiago
Resuelto - Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
May 6, 15:17 (UTC-04:00) Santiago
Investigando - Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.
May 4, 13:11 (UTC-04:00) Santiago
Investigando - Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
May 3, 21:24 (UTC-04:00) Santiago
Investigando - Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
May 3, 18:35 (UTC-04:00) Santiago
Investigando - Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-notice) We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
May 2, 14:53 (UTC-04:00) Santiago
Investigando - Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
May 1, 13:47 (UTC-04:00) Santiago
Investigando - Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance. As more information becomes available we will update here.
May 1, 10:09 (UTC-04:00) Santiago
Investigando - Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
Apr 30, 19:06 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 5, 14:32 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
May 5, 14:13 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
May 5, 14:12 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 5, 14:11 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 4, 23:01 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 4, 22:01 (UTC-04:00) Santiago
Resuelto - This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.
May 4, 20:09 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 4, 19:33 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 4, 19:41 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
May 4, 19:36 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 4, 18:54 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
May 4, 11:35 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
May 4, 09:57 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
May 4, 09:45 (UTC-04:00) Santiago
April, 2026
Resuelto - This incident has been resolved.
Apr 29, 14:56 (UTC-04:00) Santiago
Monitoreando - Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Apr 29, 14:45 (UTC-04:00) Santiago
Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 29, 14:19 (UTC-04:00) Santiago
Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 29, 13:16 (UTC-04:00) Santiago
Identificado - We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.
Apr 29, 11:45 (UTC-04:00) Santiago
Resuelto - This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.
Apr 28, 23:26 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 28, 22:54 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 28, 22:14 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 28, 03:21 (UTC-04:00) Santiago
Monitoreando - On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 28, 02:08 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 27, 08:14 (UTC-04:00) Santiago
Monitoreando - On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
Apr 27, 07:45 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 24, 09:26 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 24, 05:25 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 24, 05:03 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 24, 03:33 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 23, 11:41 (UTC-04:00) Santiago
Monitoreando - The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 11:14 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 23, 02:17 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 23, 02:10 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 02:07 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:54 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:41 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:28 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:15 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:02 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 23, 00:52 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 23, 00:39 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 23, 00:22 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 23, 00:42 (UTC-04:00) Santiago
Monitoreando - The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 00:28 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 23, 00:11 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 22, 23:13 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 22, 23:07 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 22:59 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 22:32 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 21:39 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 21:15 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 20:48 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 20:14 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 22, 19:45 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 22, 19:22 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 22, 10:46 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 22, 09:23 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 22, 09:11 (UTC-04:00) Santiago
Resuelto - This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.
Apr 21, 21:26 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
Apr 21, 21:22 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 21, 21:05 (UTC-04:00) Santiago
Investigando - If you see these errors in a regular browser, clearing cache and cookies may resolve them.
Apr 21, 21:04 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue, and have seen increased reports from users accessing via Respondus.
Apr 21, 19:42 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 21, 13:33 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 21, 13:26 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 21, 13:12 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 21, 13:11 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 20, 06:06 (UTC-04:00) Santiago
Monitoreando - The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 20, 05:19 (UTC-04:00) Santiago
Identificado - Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 04:14 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 02:25 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 20, 02:05 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 18, 03:22 (UTC-04:00) Santiago
Monitoreando - The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 18, 03:12 (UTC-04:00) Santiago
Identificado - We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 18, 01:44 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 17, 23:59 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 17, 22:29 (UTC-04:00) Santiago
Resuelto - Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.
Apr 17, 02:00 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 16, 16:54 (UTC-04:00) Santiago
Monitoreando - The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 16:40 (UTC-04:00) Santiago
Identificado - Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 15:41 (UTC-04:00) Santiago
Identificado - Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 14:41 (UTC-04:00) Santiago
Identificado - Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 13:44 (UTC-04:00) Santiago
Identificado - We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 12:24 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 16, 07:37 (UTC-04:00) Santiago
Monitoreando - The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 05:02 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 04:30 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 03:16 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 16, 03:12 (UTC-04:00) Santiago
Resuelto - Some users may have encountered longer than usual loading times or page errors when accessing Canvas.
Apr 15, 15:39 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 15, 14:49 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 15, 13:55 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 15, 13:43 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 14, 21:31 (UTC-04:00) Santiago
Monitoreando - On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services. This incident has been resolved and the affected services have been restored. Thank you for your patience.
Apr 14, 09:34 (UTC-04:00) Santiago
Investigando - On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.
Apr 14, 09:31 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 14, 14:26 (UTC-04:00) Santiago
Monitoreando - The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 14, 13:27 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 14, 12:18 (UTC-04:00) Santiago
Resuelto - Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.
Apr 14, 12:00 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 13, 17:43 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 13, 15:50 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 13, 15:37 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 13, 14:58 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 11, 05:51 (UTC-04:00) Santiago
Monitoreando - The issue affecting Zoom Blog and Contact Us webpages has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 11, 05:41 (UTC-04:00) Santiago
Identificado - We have identified the issue affecting Zoom Blog and Contact Us webpages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 11, 05:39 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 11, 05:01 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 9, 21:02 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 9, 20:52 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 9, 20:52 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 9, 20:49 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 9, 12:44 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 9, 11:09 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 10:54 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 9, 08:48 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 08:32 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 9, 01:05 (UTC-04:00) Santiago
Monitoreando - The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 9, 00:39 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 9, 00:19 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 9, 00:39 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 9, 00:36 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 00:35 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 9, 00:31 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 9, 00:08 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 8, 12:00 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 11:28 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 8, 11:05 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 8, 07:47 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 8, 05:57 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Apr 8, 05:07 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 04:57 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 8, 04:44 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Apr 8, 04:29 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 8, 04:14 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 8, 05:49 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 8, 05:45 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 05:33 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 8, 05:23 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 7, 14:54 (UTC-04:00) Santiago
Monitoreando - Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
Apr 6, 13:49 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 6, 13:45 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Apr 6, 13:33 (UTC-04:00) Santiago
Investigando - We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.
Apr 6, 11:47 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 7, 13:28 (UTC-04:00) Santiago
Monitoreando - On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
Apr 7, 13:17 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 4, 05:32 (UTC-04:00) Santiago
Monitoreando - On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.
Apr 4, 05:22 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Apr 4, 02:21 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 4, 01:40 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 18:53 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 09:57 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 01:53 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 21:53 (UTC-04:00) Santiago
Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 17:21 (UTC-04:00) Santiago
Identificado - Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
Apr 2, 15:03 (UTC-04:00) Santiago
Identificado - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 10:51 (UTC-04:00) Santiago
Identificado - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 05:28 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 03:20 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 01:53 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 00:59 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 23:55 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 22:52 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 21:51 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 20:21 (UTC-04:00) Santiago
Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 19:46 (UTC-04:00) Santiago
Investigando - We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 19:07 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 18:24 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 2, 18:18 (UTC-04:00) Santiago
Monitoreando - We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 18:05 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Apr 2, 14:40 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 2, 11:58 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Apr 2, 11:41 (UTC-04:00) Santiago
Resuelto - A subset of users might have experienced error code 1132 with sign in and joining meetings. On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining meetings. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 1, 00:15 (UTC-04:00) Santiago
March, 2026
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 31, 12:56 (UTC-04:00) Santiago
Monitoreando - The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 12:17 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 31, 10:45 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 31, 10:38 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 31, 09:51 (UTC-04:00) Santiago
Monitoreando - On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 09:36 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 30, 19:59 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Mar 30, 16:57 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 30, 13:11 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Mar 30, 12:48 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Mar 30, 12:42 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 30, 12:13 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 30, 12:13 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 30, 14:55 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 30, 14:37 (UTC-04:00) Santiago
Identificado - We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration. We are actively working with our vendor partner to resolve the issue. We will share updates as soon as they become available.
Mar 30, 14:01 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 30, 13:55 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 27, 20:03 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Mar 27, 19:35 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 27, 18:26 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 27, 18:02 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Mar 27, 17:42 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 27, 17:11 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 27, 14:51 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 27, 07:35 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 27, 07:21 (UTC-04:00) Santiago
Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 06:32 (UTC-04:00) Santiago
Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 05:32 (UTC-04:00) Santiago
Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 04:01 (UTC-04:00) Santiago
Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Mar 27, 02:49 (UTC-04:00) Santiago
Identificado - We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 27, 01:46 (UTC-04:00) Santiago
Investigando - We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 27, 01:27 (UTC-04:00) Santiago
Investigando - We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 27, 00:53 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 26, 19:41 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Mar 26, 19:34 (UTC-04:00) Santiago
Identificado - We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
Mar 26, 18:42 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 24, 23:49 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 24, 20:23 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 24, 19:55 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Mar 24, 19:45 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 23, 11:20 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 23, 10:43 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 19, 20:38 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Mar 19, 17:28 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 19, 16:23 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 19, 14:17 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 19, 13:56 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 19, 13:40 (UTC-04:00) Santiago
Investigando - New Quizzes tables in Canvas Data are experiencing delays.
Mar 19, 13:38 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 19, 19:11 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 19, 18:59 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 19, 18:47 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 19, 18:39 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 18, 05:48 (UTC-04:00) Santiago
Monitoreando - On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics. This incident has been resolved and the affected services have been restored.
Mar 18, 05:26 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 18, 01:53 (UTC-04:00) Santiago
Monitoreando - Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Mar 18, 01:43 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 17, 05:08 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 17, 04:38 (UTC-04:00) Santiago
Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 17, 03:35 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 17, 02:18 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 01:50 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 00:54 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 17, 00:14 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 16, 23:30 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 16, 16:56 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Real Time Media Stream has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 16, 16:42 (UTC-04:00) Santiago
Identificado - Our team continues to work on a resolution. An update will be provided when more information becomes available. Thank you for your patience.
Mar 16, 15:48 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Real Time Media Streams. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 16, 14:49 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation with Real Time Media Streams. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 16, 14:37 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 13, 14:41 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 13, 14:32 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Zoom Services in Saudi Arabia Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 13, 14:23 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting any file related operations in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 13, 14:13 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 12, 13:13 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 12, 13:03 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 12, 12:59 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 12, 12:10 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 12, 01:14 (UTC-04:00) Santiago
Monitoreando - Our underlying carrier partner has resolved the issue affecting inbound and outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 12, 00:58 (UTC-04:00) Santiago
Identificado - We continue to work with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 11, 23:53 (UTC-04:00) Santiago
Identificado - We have identified the issue affecting inbound and outbound SMS delivery. We are working with our carrier to resolve the issue and will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 11, 22:53 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 11, 22:14 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 10, 21:03 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Mar 10, 20:50 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 10, 20:50 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Mar 10, 20:49 (UTC-04:00) Santiago
Investigando - Some users may encounter page errors when accessing Canvas group discussions implementing advanced rubrics.
Mar 10, 20:18 (UTC-04:00) Santiago
Investigando - Some users may encounter page errors when accessing Canvas discussions.
Mar 10, 20:13 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 9, 03:11 (UTC-04:00) Santiago
Monitoreando - On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
Mar 9, 03:01 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 6, 11:25 (UTC-04:00) Santiago
Monitoreando - An issue where Zoom Rooms users are not able to join Microsoft Teams Meetings has been successfully resolved by our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 6, 11:14 (UTC-04:00) Santiago
Identificado - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 6, 08:02 (UTC-04:00) Santiago
Identificado - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 6, 04:53 (UTC-04:00) Santiago
Identificado - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 6, 02:48 (UTC-04:00) Santiago
Identificado - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 6, 00:49 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 22:48 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 21:45 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 20:43 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 19:43 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause where Zoom Rooms are not able to join Microsoft Teams Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Mar 5, 18:30 (UTC-04:00) Santiago
Investigando - We are currently investigating an issue where Zoom Rooms are not able to join Microsoft Teams Meetings Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 17:43 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 5, 20:09 (UTC-04:00) Santiago
Monitoreando - The service degradation with Offline status for Zoom Rooms in the admin dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Mar 5, 19:16 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 18:16 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 5, 17:45 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 5, 17:26 (UTC-04:00) Santiago
Identificado - We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 17:13 (UTC-04:00) Santiago
Identificado - We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 14:56 (UTC-04:00) Santiago
Identificado - We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 14:56 (UTC-04:00) Santiago
Identificado - We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 12:03 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 11:42 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 5, 15:19 (UTC-04:00) Santiago
Monitoreando - The issue affecting customers messages being delayed for delivery has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 5, 15:01 (UTC-04:00) Santiago
Investigando - A subset of customers globally are observing messages being delayed for delivery. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 5, 14:12 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Mar 4, 14:40 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting subset of meeting SDK developers has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 4, 14:25 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting subset of meeting SDK developers unable to authenticate. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 4, 13:41 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Mar 2, 23:05 (UTC-04:00) Santiago
Monitoreando - This incident has been resolved.
Mar 2, 22:41 (UTC-04:00) Santiago
Monitoreando - On 03/03/2026, Between 00:00 UTC to 00:30 UTC, Subset of users may have experienced issues with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard . This incident has been mitigated and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 2, 22:20 (UTC-04:00) Santiago
February, 2026
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 27, 14:26 (UTC-04:00) Santiago
Monitoreando - The issue affecting generating and downloading report from Zoom Dashboard has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 27, 13:07 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 27, 12:38 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 27, 08:39 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 27, 04:48 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 27, 02:02 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting generate or download report from Zoom Dashboard. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 27, 01:08 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting generate or download report from Zoom Dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 27, 00:52 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 27, 14:24 (UTC-04:00) Santiago
Monitoreando - The issue that was causing search delays for customers across Zoom Docs, Zoom Hub, Zmail, File Service, Whiteboard Services, Zoom Marketplace, Shared Notes, Zoom Rooms, and Zoom Workspace Reservation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 27, 13:04 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 27, 12:39 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 27, 08:35 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 27, 04:47 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 27, 00:41 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 26, 22:29 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.
Feb 26, 20:54 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes/Zoom Rooms/Zoom Workspace Reservation Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 26, 19:04 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team continues to diligently work to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 26, 17:43 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File Service/Whiteboard Services/Zoom Marketplace/Shared Notes Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 26, 15:26 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 26, 15:17 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team continue to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 26, 14:28 (UTC-04:00) Santiago
Investigando - A subset of customers experiencing search delay for Zoom Docs/Zoom Hub/Zmail/File service/Whiteboard services Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 26, 14:20 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 27, 07:22 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 27, 05:02 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 27, 02:35 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 27, 00:35 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 26, 22:35 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 26, 20:52 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 26, 18:43 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 26, 16:22 (UTC-04:00) Santiago
Identificado - We continue to identify the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 26, 14:57 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Feb 26, 14:51 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 26, 13:42 (UTC-04:00) Santiago
Investigando - We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 26, 13:20 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 25, 17:06 (UTC-04:00) Santiago
Monitoreando - Our vendor has successfully resolved the issue affecting Zoom virtual agent. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Feb 25, 16:53 (UTC-04:00) Santiago
Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 25, 16:39 (UTC-04:00) Santiago
Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 25, 14:50 (UTC-04:00) Santiago
Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 25, 13:42 (UTC-04:00) Santiago
Identificado - We have identified the issue affecting Zoom virtual agent. We are working with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 25, 12:43 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom virtual agent. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 25, 12:00 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 25, 16:19 (UTC-04:00) Santiago
Monitoreando - On 2/25/2026 between 18:15 UTC to 18:35 UTC Zoom Contact Center experienced call drops in the North America region. The issue has been resolved and will continue to monitor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 25, 16:09 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 24, 21:56 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 24, 21:49 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Feb 24, 21:12 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 24, 20:37 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 24, 20:11 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 24, 20:04 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 24, 00:25 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Feb 24, 00:24 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 24, 00:23 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 24, 00:13 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 23, 23:52 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 24, 00:09 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 23, 23:23 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 23, 14:01 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Feb 23, 13:29 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 20, 17:02 (UTC-04:00) Santiago
Monitoreando - The service degradation affecting Zoom Services in Sao Paulo has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 20, 16:46 (UTC-04:00) Santiago
Identificado - We have successfully identified the root cause affecting Zoom Services in Sao Paulo. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 20, 16:10 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Services in Soa Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 20, 15:36 (UTC-04:00) Santiago
Investigando - We are currently investigating a service degradation affecting Zoom Services in Sao Paulo. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Feb 20, 15:31 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 20, 05:37 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Feb 20, 03:54 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Feb 20, 03:20 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 20, 02:39 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 20, 00:47 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 20, 00:45 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 16, 19:41 (UTC-04:00) Santiago
Monitoreando - Our third party vendor has successfully resolved the issue which affected AIC Web Search for a subset of users in the US Region. We will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Feb 16, 19:30 (UTC-04:00) Santiago
Identificado - We have identified an issue with our third party vendor which is affecting AIC Web Search for a subset of users in the US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Feb 16, 19:02 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 13, 18:51 (UTC-04:00) Santiago
Monitoreando - On 2/13/2026, between 14:32 UTC and 20:14 UTC we observed a service degradation that affected Zoom Virtual Agent in North America region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 13, 18:46 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 12, 17:58 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Feb 12, 13:58 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 11, 22:40 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 11, 22:29 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Feb 11, 20:41 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 11, 20:11 (UTC-04:00) Santiago
Resuelto - This incident has been resolved and the affected services have been restored.
Feb 11, 21:24 (UTC-04:00) Santiago
Monitoreando - Between 02/11/2026 23:07 UTC and 23:15 UTC, a subset of users may have experienced issues with SMS Delivery from a subset of Twilio Long Codes to AT&T in US and Canada Region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Feb 11, 20:49 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 10, 16:04 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 10, 15:34 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Feb 10, 15:10 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Feb 10, 15:06 (UTC-04:00) Santiago
Resuelto - This incident has been resolved.
Feb 6, 06:50 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Feb 6, 06:48 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented. Desktop version of Canvas is fully operational, and currently authenticated customers can access our mobile apps without errors.
Feb 6, 06:44 (UTC-04:00) Santiago
Resuelto - "As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1). Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required."
Feb 4, 17:13 (UTC-04:00) Santiago
Monitoreando - "As of 18:52 UTC, the Learnosity System Engineering team has put a fix in place. We will continue to monitor for some time to ensure a stable recovery, but all services are operational again. Learnosity Support and Systems Engineering teams will continue to actively monitor the issue, and will follow on with an update and resolution as soon as possible."
Feb 4, 15:57 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Feb 4, 15:54 (UTC-04:00) Santiago
Investigando - From Learnosity: "As of 18:30 UTC, we are currently experiencing an issue affecting assessment delivery in VA (us-east-1). Learnosity Support and Systems Engineering teams are actively investigating the issue, and will follow on with an update and resolution as soon as possible." Impacting MC student, MC masterygrade, and MC performance grader.
Feb 4, 15:49 (UTC-04:00) Santiago
Resuelto - Between 06:00 and 06:20 MST, some users may have experienced errors when trying to preview or download files in Canvas (e.g. images, videos, attachments).
Feb 2, 10:00 (UTC-04:00) Santiago
January, 2026
Resuelto - This incident has been resolved.
Jan 29, 14:57 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Jan 29, 14:43 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Jan 29, 14:43 (UTC-04:00) Santiago
December, 2025

Sin incidentes reportados.

November, 2025

Sin incidentes reportados.

October, 2025

Sin incidentes reportados.

September, 2025

Sin incidentes reportados.

August, 2025

Sin incidentes reportados.

July, 2025

Sin incidentes reportados.

June, 2025

Sin incidentes reportados.