Historial Completo de Incidentes

Registro histórico de todos los incidentes y su resolución

Monitoreando
octubre, 2026
12 incidentes
Service Degradation Affecting File Uploads and Downloads in Zoom Chat (Fuente: Status Zoom)
Resuelto
Resuelto oct. 10, 06:10
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 10, 05:54
On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Customer Using Polycom Devices Going Offline (Fuente: Status Zoom)
Resuelto
Resuelto oct. 10, 01:41
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 10, 01:25
The issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado oct. 9, 22:32
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 8, 22:34
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 7, 23:40
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 7, 00:02
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 5, 22:31
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 4, 22:32
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 3, 22:28
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 2, 22:31
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 1, 22:31
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 30, 22:33
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 29, 22:30
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 28, 22:22
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 27, 22:19
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 27, 07:44
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
Identificado sept. 27, 01:01
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 26, 17:01
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 26, 10:51
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 26, 02:32
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 25, 22:31
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 25, 19:31
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado sept. 25, 17:20
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
Investigando sept. 25, 16:11
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Investigando sept. 25, 14:45
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (Fuente: Status Zoom)
Resuelto
Resuelto oct. 9, 11:29
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 9, 11:17
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Slides Generation in US Region (Fuente: Status Zoom)
Resuelto
Resuelto oct. 7, 01:47
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 7, 01:31
The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.
Identificado oct. 7, 01:13
We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 6, 23:08
We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Calendar (Fuente: Status Zoom)
Resuelto
Resuelto oct. 7, 00:58
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 7, 00:46
The service degradation affecting calendar provisioning for new users has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further updates.
Identificado oct. 7, 00:09
We have identified the service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 6, 23:41
We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (Fuente: Status Zoom)
Resuelto
Resuelto oct. 7, 00:42
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 7, 00:30
On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting ZoomMate (Fuente: Status Zoom)
Resuelto
Resuelto oct. 5, 19:21
This incident has been resolved.
Monitoreando oct. 5, 19:04
The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado oct. 5, 19:02
We have successfully identified the root cause affecting ZoomMate services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 5, 18:57
We are currently investigating a service degradation with ZoomMate services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (Fuente: Status Zoom)
Resuelto
Resuelto oct. 4, 21:41
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 4, 21:00
The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado oct. 4, 20:50
We have identified the service degradation with Zoom Rooms Management and Workspaces Management. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 4, 20:19
We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (Fuente: Status Zoom)
Resuelto
Resuelto oct. 4, 05:20
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 4, 05:05
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
Service degradation affecting Developer Documentation Website (Fuente: Status Zoom)
Resuelto
Resuelto oct. 3, 15:43
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 3, 15:18
The service degradation with Developer Documentation Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado oct. 3, 14:15
We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 3, 13:49
We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (Fuente: Status Zoom)
Resuelto
Resuelto oct. 1, 14:53
This incident has been resolved.
Monitoreando oct. 1, 13:49
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
Monitoreando oct. 1, 13:08
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom for Google Workspace Add-On (Fuente: Status Zoom)
Resuelto
Resuelto oct. 1, 13:21
This incident has been resolved and the affected services have been restored.
Monitoreando oct. 1, 13:05
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado oct. 1, 12:07
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado oct. 1, 09:38
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando oct. 1, 08:52
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
septiembre, 2026
37 incidentes
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users (Fuente: Status Canvas)
Resuelto
Resuelto sept. 30, 16:03
This incident has been resolved.
Monitoreando sept. 30, 14:45
A fix has been implemented and we are monitoring the results.
Investigando sept. 30, 14:04
We are currently investigating this issue.
Service Degradation Affecting Zoom Phone in the EU01 cluster. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 29, 22:20
This incident has been resolved.
Monitoreando sept. 29, 22:07
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 28, 20:35
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 28, 20:23
The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Investigando sept. 28, 19:15
We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature (Fuente: Status Zoom)
Resuelto
Resuelto sept. 26, 04:03
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 26, 03:48
The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Investigando sept. 26, 01:59
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 21:58
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 18:17
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 12:49
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 10:12
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 08:03
We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Investigando sept. 25, 06:20
We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings. At this time, Catch Me Up service itself remains fully functional. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 24, 18:57
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 24, 17:22
The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 24, 17:12
We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Investigando sept. 24, 13:32
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Investigando sept. 24, 12:47
We are currently investigating a service degradation affecting Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India (Fuente: Status Zoom)
Resuelto
Resuelto sept. 24, 10:42
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 24, 10:14
The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 24, 09:07
We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. We are actively working with our carrier partner to resolve the issue. We will share updates as soon as they become available.
Investigando sept. 24, 08:19
We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Live Transcription Services. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 23, 22:47
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 23, 22:36
The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 23, 21:32
We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Investigando sept. 23, 20:43
We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Tasks in US Region. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 22, 23:16
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 22, 22:55
On 09/23/2026, Between 00:42 UTC- 01:22 UTC, users may have experienced issues with Zoom Tasks in US Region. We have mitigated the issue and we will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Service Degradation Affecting Apple Login for Zoom Sign-in. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 22, 14:57
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 21, 22:35
The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 21, 22:32
We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando sept. 21, 15:17
We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service degradation affecting comment and attachment features in Zoom Canvas in US region. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 22, 07:32
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 22, 07:19
On 09/22/2026, Between 09:31 UTC to 09:55 UTC, Users may have experienced issues with comment and attachment features in Zoom Canvas. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 21, 13:33
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 21, 13:20
The issue affecting Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0 functionality has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 21, 12:45
We have identified the service degradation where users may be experiencing issues with Zoom Virtual Agent Chat Agent 1.0 and Zoom Contact Center AI Expert Assistant 1.0. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Service Degradation Affecting ZoomMate (Fuente: Status Zoom)
Resuelto
Resuelto sept. 18, 20:03
This incident has been resolved.
Monitoreando sept. 18, 19:45
The service degradation with ZoomMate has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Some users are experiencing errors when interacting with SCORM packages. (Fuente: Status Canvas)
Resuelto
Resuelto sept. 18, 10:35
This incident has been resolved.
Identificado sept. 18, 10:30
The issue has been identified and a fix is being implemented.
Investigando sept. 18, 10:19
We are continuing to investigate this issue.
Investigando sept. 18, 10:17
We are currently investigating this issue.
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. (Fuente: Status Canvas)
Resuelto
Resuelto sept. 16, 12:29
This incident has been resolved.
Investigando sept. 16, 06:11
We are continuing to investigate this issue.
Investigando sept. 16, 06:05
Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .
Investigando sept. 16, 05:52
We are currently investigating this issue.
Service Degradation Affecting Zoom Phone Outbound Calls in China Region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 16, 01:35
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 16, 01:29
The issue affecting Zoom Phone outbound calls has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 16, 01:15
We have successfully identified the root cause affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando sept. 16, 01:00
We are currently investigating a service degradation affecting Zoom Phone outbound calls for users with phone numbers that have the +8621 prefix in China. Inbound calls not impacted. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Whiteboard (Fuente: Status Zoom)
Resuelto
Resuelto sept. 15, 15:36
This incident has been resolved.
Monitoreando sept. 15, 15:22
On 09/15/2026, between 15:15 UTC to 15:38 UTC, users may have experienced Zoom whiteboard degradation in the US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Canvas support phone system is experiencing connection issues (Fuente: Status Canvas)
Resuelto
Resuelto sept. 14, 09:25
This incident has been resolved.
Investigando sept. 14, 03:52
We are currently investigating this issue.
Some users are experiencing slow load times when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto sept. 14, 06:46
This incident has been resolved.
Monitoreando sept. 14, 06:18
A fix has been implemented and we are monitoring the results.
Investigando sept. 14, 06:13
We are currently investigating this issue.
Errors Following Item Creation In Canvas (Fuente: Status Canvas)
Resuelto
Resuelto sept. 11, 12:40
This incident has been resolved.
Monitoreando sept. 11, 12:33
A fix has been implemented and we are monitoring the results.
Investigando sept. 11, 12:26
A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.
Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe (Fuente: Status Zoom)
Resuelto
Resuelto sept. 11, 01:08
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 10, 13:29
The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.
Monitoreando sept. 10, 13:06
We are continuing to monitor for any further issues.
Monitoreando sept. 10, 12:57
We are continuing to monitor for any further issues.
Monitoreando sept. 10, 12:53
On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.
Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 10, 15:38
This incident has been resolved.
Monitoreando sept. 10, 15:22
On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.
Service degradation affecting subset of live online meeting translation in Canada region. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 10, 14:06
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 10, 13:57
On 09/10/2026, Between 13:10 UTC to 14:10 UTC, Users may have experienced issues with subset of live online meeting translation in Canada region. This incident has been resolved and the affected services have been restored.
Slow loading and page error messages when accessing New Quizzes (Fuente: Status Canvas)
Resuelto
Resuelto sept. 10, 11:41
This incident has been resolved.
Monitoreando sept. 10, 11:29
A fix has been implemented and we are monitoring the results.
Identificado sept. 10, 11:18
The issue has been identified and a fix is being implemented.
Investigando sept. 10, 11:13
Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.
Slow load times and Page error messages (Fuente: Status Canvas)
Resuelto
Resuelto sept. 10, 11:00
Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.
Service Degradation Affecting Zoom Services (Fuente: Status Zoom)
Resuelto
Resuelto sept. 9, 21:12
This incident has been resolved.
Monitoreando sept. 8, 22:09
The service degradation affecting Zoom Phone, Contact Center, Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Slow load times and page errors when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto sept. 6, 22:14
From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.
Service Degradation Affecting Zoom AI Companion in US Region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 6, 02:20
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 6, 02:06
The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 6, 01:47
We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando sept. 6, 01:32
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Investigando sept. 5, 23:57
We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Email in Zoom Contact Center Services in North America (Fuente: Status Zoom)
Resuelto
Resuelto sept. 4, 13:55
This incident has been resolved.
Monitoreando sept. 4, 13:46
On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Phone Audio in Japan (Fuente: Status Zoom)
Resuelto
Resuelto sept. 4, 01:35
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 4, 01:23
On September 04, between 02:54 AM UTC to 03:04 AM UTC, subset of users in Japan might have experienced Zoom Phone audio degradation due to an issue with our vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom SMS delays in North America. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 3, 18:19
This incident has been resolved.
Monitoreando sept. 3, 18:11
On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America. This incident has been resolved, and the affected services have been restored.
Some users are experiencing slow load times and page errors when accessing New Quizzes (Fuente: Status Canvas)
Resuelto
Resuelto sept. 3, 11:57
This incident has been resolved.
Monitoreando sept. 3, 11:37
A fix has been implemented and we are monitoring the results.
Identificado sept. 3, 11:14
The issue has been identified and a fix is being implemented.
Investigando sept. 3, 11:02
We are currently investigating this issue.
Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 3, 10:00
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 3, 09:42
On September 03, between 12:02 UTC to 12:17 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 3, 07:35
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 3, 07:18
We are continuing to monitor for any further issues.
Monitoreando sept. 3, 07:15
On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Service degradation with In-Meeting summary for Indonesian language in the Singapore region (Fuente: Status Zoom)
Resuelto
Resuelto sept. 3, 01:49
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 3, 01:39
On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language. This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom for Google Workspace add-on (Fuente: Status Zoom)
Resuelto
Resuelto sept. 1, 16:56
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 1, 16:34
The issue affecting a subset of users using Zoom for Google Workspace add-on has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Investigando sept. 1, 16:01
We continue to investigate the service degradation for a subset of users using Zoom for Google Workspace add-on. We will provide an update as soon as more information becomes available.
Investigando sept. 1, 14:57
We are currently investigating a service degradation for a subset of users using Zoom for Google Workspace add-on Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Node. (Fuente: Status Zoom)
Resuelto
Resuelto sept. 1, 08:06
This incident has been resolved and the affected services have been restored.
Monitoreando sept. 1, 07:56
The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado sept. 1, 07:07
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Identificado sept. 1, 01:12
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Identificado ago. 31, 23:07
We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
Identificado ago. 31, 20:28
The issue has been identified and a fix is being implemented.
Investigando ago. 31, 20:11
We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
SIN Users getting a Website is under heavy Load (request timed out) (Fuente: Status Canvas)
Resuelto
Resuelto sept. 1, 03:53
This incident has been resolved.
Identificado sept. 1, 03:46
The issue has been identified and a fix is being implemented.
Investigando sept. 1, 03:41
We are continuing to investigate this issue.
Investigando sept. 1, 03:26
We are currently investigating this issue.
agosto, 2026
24 incidentes
Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas. (Fuente: Status Canvas)
Resuelto
Resuelto ago. 31, 22:50
This incident has been resolved.
Investigando ago. 31, 22:16
We are currently investigating this issue.
PDX Users getting a Website is under heavy Load (request timed out) (Fuente: Status Canvas)
Resuelto
Resuelto ago. 31, 19:06
This incident has been resolved.
Monitoreando ago. 31, 18:26
We are continuing to monitor for any further issues.
Monitoreando ago. 31, 17:53
We are continuing to monitor for any further issues.
Monitoreando ago. 31, 17:04
We are continuing to monitor for any further issues.
Monitoreando ago. 31, 16:21
A fix has been implemented and we are monitoring the results.
Investigando ago. 31, 16:11
We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.
Investigando ago. 31, 15:39
We are continuing to investigate this issue.
Investigando ago. 31, 15:08
We are continuing to investigate this issue.
Investigando ago. 31, 14:42
We are continuing to investigate this issue.
Investigando ago. 31, 14:12
We are continuing to investigate this issue.
Investigando ago. 31, 13:49
We are currently investigating this issue.
Students unable to submit or resume certain assessments (Fuente: Status Canvas)
Resuelto
Resuelto ago. 31, 14:53
The issue has been resolved.
Monitoreando ago. 28, 12:12
A fix has been implemented and we are monitoring the results.
Investigando ago. 27, 14:39
Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.
Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU (Fuente: Status Zoom)
Resuelto
Resuelto ago. 31, 01:51
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 31, 01:38
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 31, 00:21
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando ago. 31, 00:18
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Zoom Services in Hong Kong (Fuente: Status Zoom)
Resuelto
Resuelto ago. 27, 18:10
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 27, 17:43
The service degradation affecting Zoom Services in Hong Kong has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 27, 15:07
We have successfully identified the root cause affecting Zoom Services in Hong Kong Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando ago. 27, 15:02
We are currently investigating a service degradation affecting Zoom Services in Hong Kong Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region (Fuente: Status Zoom)
Resuelto
Resuelto ago. 25, 02:04
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 25, 01:51
On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas (Fuente: Status Canvas)
Resuelto
Resuelto ago. 24, 14:10
This incident has been resolved.
Monitoreando ago. 24, 13:56
A fix has been implemented and we are monitoring the results.
Identificado ago. 24, 12:15
The issue has been identified and a fix is being implemented.
Investigando ago. 24, 11:58
We are currently investigating this issue.
Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard (Fuente: Status Canvas)
Resuelto
Resuelto ago. 24, 13:30
This incident has been resolved.
Monitoreando ago. 24, 12:07
A fix has been implemented and we are monitoring the results.
Identificado ago. 24, 11:03
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
Service Degradation Affecting Meeting Chat Services (Fuente: Status Zoom)
Resuelto
Resuelto ago. 24, 05:37
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 24, 05:20
The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 24, 05:06
We have successfully identified the root cause affecting users ability to use meeting chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando ago. 24, 04:56
We are currently investigating a service degradation affecting users ability to use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Some Canvas users may experience degraded media playback (Fuente: Status Canvas)
Resuelto
Resuelto ago. 23, 23:44
This incident has been resolved.
Monitoreando ago. 23, 23:30
We are continuing to monitor for any further issues.
Monitoreando ago. 23, 23:30
A fix has been implemented and we are monitoring the results.
Identificado ago. 23, 22:46
The issue has been identified and a fix is being implemented.
Investigando ago. 23, 22:42
We are currently investigating this issue.
Service Degradation Affecting File Search in Zoom Hub (Fuente: Status Zoom)
Resuelto
Resuelto ago. 22, 05:52
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 22, 05:21
The issue affecting users ability to search file in Zoom Hub has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 22, 05:10
We have successfully identified the root cause affecting users ability to search file in Zoom Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando ago. 22, 05:04
We are currently investigating a service degradation affecting users ability to search file in Zoom Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Service Degradation Affecting Meta integration for Zoom. (Fuente: Status Zoom)
Resuelto
Resuelto ago. 21, 16:01
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 21, 15:44
The service degradation with Meta integration for Zoom has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 21, 11:52
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
Identificado ago. 21, 08:52
We continue to work on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.
Identificado ago. 21, 07:48
We have successfully identified the root cause affecting Meta integration for Zoom. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Identificado ago. 21, 07:04
We are currently investigating a service degradation affecting Meta integration for Zoom. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Some users are experiencing Slowness with Outcomes (Fuente: Status Canvas)
Resuelto
Resuelto ago. 21, 12:55
This incident has been resolved.
Identificado ago. 21, 12:07
We are continuing to work on a fix for this issue.
Identificado ago. 21, 12:07
The issue has been identified and a fix is being implemented.
Service Degradation Affecting Zoom Canvas in US Region. (Fuente: Status Zoom)
Resuelto
Resuelto ago. 21, 06:26
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 21, 05:59
On 08/21/2026, Between 08:56 UTC to 09:32 UTC, users may have experienced issues with Zoom Canvas in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Service Degradation Affecting File Uploads In Zoom Chat (Fuente: Status Zoom)
Resuelto
Resuelto ago. 18, 16:06
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 18, 16:05
Between 2026-08-17 06:49 UTC and 2026-08-17 19:21 UTC , a subset of users experienced file upload issues in Zoom Chat. This issue has been resolved.
Service Degradation Affecting Zoom Virtual Agent (Fuente: Status Zoom)
Resuelto
Resuelto ago. 17, 15:22
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 17, 14:12
We have successfully identified the root cause affecting Zoom virtual agent. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Some users may experience errors when playing or uploading media files (Fuente: Status Canvas)
Resuelto
Resuelto ago. 17, 09:43
This incident has been resolved.
Identificado ago. 17, 09:30
A small number of users may experience errors when playing or uploading media files
Some users may run into slow load times or errors when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto ago. 17, 08:32
This incident has been resolved.
Monitoreando ago. 17, 08:28
A fix has been implemented and we are monitoring the results.
Identificado ago. 17, 08:20
The issue has been identified and a fix is being implemented.
Investigando ago. 17, 08:15
We are currently investigating this issue.
A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region (Fuente: Status Zoom)
Resuelto
Resuelto ago. 13, 23:49
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 13, 23:40
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
Some users receiving errors when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto ago. 13, 20:38
This incident has been resolved.
Monitoreando ago. 13, 15:31
A fix has been implemented and we are monitoring the results.
Identificado ago. 13, 14:42
The issue has been identified and a fix is being implemented.
Investigando ago. 13, 14:28
We are currently investigating this issue.
Service Degradation Affecting CX Analytics (Fuente: Status Zoom)
Resuelto
Resuelto ago. 11, 14:27
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 11, 14:04
The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Identificado ago. 11, 14:01
We have successfully identified the root cause affecting CX Analytics. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Investigando ago. 11, 14:00
We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Some users may run into slow load times or errors when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto ago. 11, 12:48
This incident has been resolved.
Identificado ago. 11, 12:40
We are continuing to work on a fix for this issue.
Identificado ago. 11, 12:02
We are continuing to work on a fix for this issue.
Identificado ago. 11, 10:56
The issue has been identified and a fix is being implemented.
Investigando ago. 11, 10:33
We are continuing to investigate this issue.
Investigando ago. 11, 10:25
We are currently investigating this issue.
Service degradation with Zoom Contact Center smart note generation impacting a subset of users. (Fuente: Status Zoom)
Resuelto
Resuelto ago. 11, 11:13
This incident has been resolved and the affected services have been restored.
Monitoreando ago. 11, 10:48
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
Stride users may experience 403 error messages when accessing LTIs (Fuente: Status Canvas)
Resuelto
Resuelto ago. 6, 15:12
This incident has been resolved.
Identificado ago. 6, 14:42
We are continuing to work on a fix for this issue.
Identificado ago. 6, 14:18
The issue has been identified and a fix is being implemented.
Investigando ago. 6, 13:50
We are continuing to investigate this issue.
Investigando ago. 6, 13:18
We are currently investigating this issue.
julio, 2026
8 incidentes
New Quizzes may be down for some users (Fuente: Status Canvas)
Resuelto
Resuelto jul. 28, 05:10
This incident has been resolved.
Monitoreando jul. 28, 05:01
A fix has been implemented and we are monitoring the results.
Identificado jul. 28, 04:45
We are continuing to work on a fix for this issue.
Identificado jul. 28, 04:16
We are continuing to work on a fix for this issue.
Identificado jul. 28, 03:59
The issue has been identified and a fix is being implemented.
Investigando jul. 28, 03:50
We are currently investigating this issue.
Free-for-Teacher users may encounter errors when accessing Canvas (Fuente: Status Canvas)
Resuelto
Resuelto jul. 28, 03:04
This incident has been resolved.
Monitoreando jul. 28, 02:50
A fix has been implemented and we are monitoring the results.
Identificado jul. 28, 02:44
The issue has been identified and a fix is being implemented.
Investigando jul. 28, 02:36
We are currently investigating this issue.
Unexpected Errors Or Failed Requests When Using AI Tools In Canvas (Fuente: Status Canvas)
Resuelto
Resuelto jul. 16, 14:30
Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.
Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio (Fuente: Status Canvas)
Resuelto
Resuelto jul. 16, 08:21
This issue has been resolved and all Instructure products are working as intended.
Monitoreando jul. 16, 07:57
A fix has been implemented in all regions for all affected products. We are currently monitoring the results.
Identificado jul. 16, 07:52
We are continuing to work on a fix for this issue.
Identificado jul. 16, 07:38
We are continuing to work on a fix for this issue.
Identificado jul. 16, 07:26
Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.
Identificado jul. 16, 07:13
We are continuing to work on a fix for this issue.
Identificado jul. 16, 07:03
We are continuing to work on a fix for this issue.
Identificado jul. 16, 06:48
We are continuing to work on a fix for this issue.
Identificado jul. 16, 06:31
Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.
Identificado jul. 16, 06:17
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Identificado jul. 16, 06:03
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Investigando jul. 16, 05:53
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Investigando jul. 16, 05:38
AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status
Investigando jul. 16, 05:27
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
Investigando jul. 16, 05:13
AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status
Investigando jul. 16, 04:56
We are continuing to investigate this issue.
Investigando jul. 16, 04:49
We are continuing to investigate this issue.
Investigando jul. 16, 04:46
We are continuing to investigate this issue.
Investigando jul. 16, 04:35
We are continuing to investigate this issue.
Investigando jul. 16, 04:24
We are continuing to investigate this issue.
Investigando jul. 16, 04:22
We are currently investigating this issue.
Canvas User pages not accessible. (Fuente: Status Canvas)
Resuelto
Resuelto jul. 15, 21:12
This incident has been resolved.
Monitoreando jul. 15, 20:58
A fix has been implemented and we are monitoring the results.
Investigando jul. 15, 20:38
We are currently investigating this issue.
Roll Call database misconfiguration for some users (Fuente: Status Canvas)
Resuelto
Resuelto jul. 14, 18:14
This incident has been resolved.
Identificado jul. 14, 17:58
We are continuing to work on a fix for this issue.
Identificado jul. 14, 16:24
We are continuing to work on a fix for this issue.
Identificado jul. 14, 14:54
We are continuing to work on a fix for this issue.
Identificado jul. 14, 11:36
Users will see a notification that Roll Call is down for maintenance when attempting to access
Identificado jul. 14, 11:36
The issue has been identified and a fix is being implemented.
Investigando jul. 14, 11:28
We are currently investigating this issue.
A small subset of users may experience page errors when accessing Canvas. (Fuente: Status Canvas)
Resuelto
Resuelto jul. 12, 15:21
This incident has been resolved.
Investigando jul. 12, 15:02
We are currently investigating this issue.
Some Users May Encounter Errors When Attempting To Log Into Canvas (Fuente: Status Canvas)
Resuelto
Resuelto jul. 6, 17:22
This incident has been resolved.
Monitoreando jul. 6, 17:07
A fix has been implemented and we are monitoring the results.
Identificado jul. 6, 15:56
The issue has been identified and a fix is being implemented.
Investigando jul. 6, 15:45
We are currently investigating this issue.
junio, 2026
11 incidentes
Some users are experiencing errors when logging into Canvas on Android devices. (Fuente: Status Canvas)
Resuelto
Resuelto jun. 30, 20:44
This incident has been resolved.
Monitoreando jun. 30, 20:35
A fix has been implemented and we are monitoring the results.
Investigando jun. 30, 20:13
We are currently investigating this issue.
Sistemic rostering and grade sync delays (Fuente: Status Canvas)
Resuelto
Resuelto jun. 29, 17:45
This incident has been resolved.
Identificado jun. 29, 14:23
The issue has been identified and a fix is being implemented.
Investigando jun. 29, 13:50
We are currently investigating the reported delays for Sistemic rostering and grade syncs.
Some users in Western Europe are experiencing slow load times in Canvas DocViewer. (Fuente: Status Canvas)
Resuelto
Resuelto jun. 22, 21:52
This incident has been resolved.
Investigando jun. 22, 21:36
We are currently investigating this issue.
Users attempting to access Canvas Portfolio are getting an error when attempting to access (Fuente: Status Canvas)
Resuelto
Resuelto jun. 22, 13:09
This incident has been resolved.
Identificado jun. 22, 12:54
The issue has been identified and a fix is being implemented.
Investigando jun. 22, 12:35
We are continuing to investigate this issue.
Investigando jun. 22, 12:02
We are currently investigating this issue.
Some users may encounter errors when using IgniteAI Agent (Fuente: Status Canvas)
Resuelto
Resuelto jun. 22, 08:07
This incident has been resolved.
Monitoreando jun. 22, 08:05
A fix has been implemented and we are monitoring the results.
Identificado jun. 22, 06:46
The issue has been identified and a fix is being implemented.
Investigando jun. 22, 06:44
We are currently investigating this issue.
Impact unavailble for users in Mumbai (Fuente: Status Canvas)
Resuelto
Resuelto jun. 18, 09:29
Impact 1.0 was temporarily unavailable for users in Mumbai.
Some users may encounter errors when using IgniteAI Agent (Fuente: Status Canvas)
Resuelto
Resuelto jun. 17, 05:48
This incident has been resolved.
Identificado jun. 17, 05:43
The issue has been identified and a fix is being implemented.
Investigando jun. 17, 04:53
We are currently investigating this issue.
Canvas Careers unavailable. Users receive the error "Failed to load navigation." (Fuente: Status Canvas)
Resuelto
Resuelto jun. 10, 14:13
This incident has been resolved.
Monitoreando jun. 10, 14:07
A fix has been implemented and we are monitoring the results.
Identificado jun. 10, 14:04
The issue has been identified and a fix is being implemented.
Investigando jun. 10, 14:02
We are currently investigating this issue.
Some users receiving Internal Access Manager request form (Fuente: Status Canvas)
Resuelto
Resuelto jun. 9, 12:47
This incident has been resolved.
Monitoreando jun. 9, 12:42
A fix has been implemented and we are monitoring the results.
Identificado jun. 9, 12:33
The issue has been identified and a fix is being implemented.
Investigando jun. 9, 12:26
Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
Some users may encounter errors when accessing SCORM LTI Tool and Content (Fuente: Status Canvas)
Resuelto
Resuelto jun. 5, 06:27
This incident has been resolved.
Monitoreando jun. 5, 06:22
A fix has been implemented and we are monitoring the results.
Identificado jun. 5, 04:51
The issue has been identified and a fix is being implemented.
Investigando jun. 5, 04:39
We are currently investigating this issue.
HTML files download instead of previewing which may disrupt course content in Canvas (Fuente: Status Canvas)
Resuelto
Resuelto jun. 3, 23:11
This incident has been resolved.
Identificado jun. 3, 21:41
The issue has been identified and a fix is being implemented.
Investigando jun. 3, 21:15
We are currently investigating this issue.
mayo, 2026
8 incidentes
Studio service is down in SYD region (Fuente: Status Canvas)
Resuelto
Resuelto may. 29, 08:40
From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.
Studio bulk auto-caption notification emails (Fuente: Status Canvas)
Resuelto
Resuelto may. 28, 08:00
Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.
Multi-factor authentication issues (Fuente: Status Canvas)
Resuelto
Resuelto may. 22, 19:55
Some users may have experienced issues with multi-factor authentication. This has been resolved.
Some users cannot add enrollments to Catalog (Fuente: Status Canvas)
Resuelto
Resuelto may. 12, 07:32
This incident has been resolved.
Identificado may. 12, 03:33
The issue has been identified and a fix is being implemented.
Investigando may. 12, 01:53
We are currently investigating this issue.
Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available. (Fuente: Status Canvas)
Resuelto
Resuelto may. 11, 18:21
All Canvas environments are available.
Monitoreando may. 11, 18:19
We are continuing to monitor for any further issues.
Monitoreando may. 11, 18:18
Canvas Beta and Canvas Test are now available.
Investigando may. 7, 23:17
Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.
Investigando may. 7, 19:37
Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
Investigando may. 7, 16:41
We are currently investigating this issue.
Some users are having difficulties logging into Student ePortfolios (Fuente: Status Canvas)
Resuelto
Resuelto may. 11, 11:52
This incident has been resolved.
Investigando may. 7, 13:21
We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
UI Elements in New Quizzes are not loading for users. (Fuente: Status Canvas)
Resuelto
Resuelto may. 11, 09:39
This incident has been resolved.
Monitoreando may. 11, 09:34
A fix has been implemented and we are monitoring the results.
Investigando may. 11, 09:26
We are currently investigating this issue.
Some users may be experiencing slowness when accessing Canvas. (Fuente: Status Canvas)
Resuelto
Resuelto may. 11, 09:16
Some users may be experiencing slowness when accessing Canvas.
abril, 2026
Sin incidentes

No se reportaron incidentes durante este mes.

marzo, 2026
Sin incidentes

No se reportaron incidentes durante este mes.

febrero, 2026
Sin incidentes

No se reportaron incidentes durante este mes.

enero, 2026
Sin incidentes

No se reportaron incidentes durante este mes.

diciembre, 2025
Sin incidentes

No se reportaron incidentes durante este mes.

noviembre, 2025
Sin incidentes

No se reportaron incidentes durante este mes.

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