Incidentes Pasados
November, 2024
Some users may encounter errors when using discussions (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Nov 20, 20:00 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Nov 20, 19:25 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Nov 20, 18:43 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Nov 20, 18:42 (UTC-04:00) Santiago
Issue with Zoom AIC (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Nov 20, 15:10 (UTC-04:00) Santiago
Monitoreando - We have resolved the intermittent issue with Zoom AIC for meeting summary and meeting query. We will continue to monitor and provide updates as we have them.
Nov 20, 14:31 (UTC-04:00) Santiago
Identificado - We have identified the intermittent issue with Zoom AIC for meeting summary and meeting query. We will provide updates as we have them.
Nov 20, 14:27 (UTC-04:00) Santiago
Investigando - We are currently investigating an intermittent issue with Zoom AIC for meeting summary and meeting query. We will provide updates as we have them.
Nov 20, 14:07 (UTC-04:00) Santiago
Some Users May Encounter Delays In Outcomes Data Being Processed (Fuente: Status Canvas)
Resuelto - We are currently investigating this issue.
Nov 20, 11:00 (UTC-04:00) Santiago
Some users in the United States are experiencing 500 errors in Canvas. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Nov 18, 23:55 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Nov 18, 23:36 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Nov 18, 23:06 (UTC-04:00) Santiago
Some users may experience errors when using New Quizzes functions, along with a small subset of LTIs failing to launch. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Nov 18, 16:47 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Nov 18, 16:43 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Nov 18, 16:10 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Nov 18, 14:37 (UTC-04:00) Santiago
Issue with Zoom Virtual Agent (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Nov 18, 15:18 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with a subset of customers experiencing an issue with Zoom Virtual Agent. We will continue to monitor and provide updates as we have them.
Nov 18, 14:58 (UTC-04:00) Santiago
Identificado - If a customer retrained and published an intent between 1:00 11/16/2024 and 17:00 11/18/2024 UTC, please make changes to the intent (e.g. remove/add training phrases) and then retrain, republish the intent.
Nov 18, 14:28 (UTC-04:00) Santiago
Investigando - We are seeing a subset of customers experiencing an issue with Zoom Virtual Agent. We will provide updates as we have them.
Nov 18, 14:17 (UTC-04:00) Santiago
Issue with Workforce Management (Fuente: Status Zoom)
Resuelto - From 3:23 UTC 11/17/2024 to 2:00 UTC 11/18/2024, a subset of customers may have experienced an issue with viewing real time adherence report for Workforce Management. The incident has been resolved.
Nov 17, 23:07 (UTC-04:00) Santiago
Service degradation with Zoom's services in Saudi Arabia (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Nov 17, 14:57 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom's services in Saudi Arabia region. We will continue to monitor and provide updates as we have them.
Nov 17, 14:46 (UTC-04:00) Santiago
Identificado - We continue to work to address the identified issue with Zoom's services in Saudi Arabia region. Zoom will provide updates as soon as there is more information to share.
Nov 17, 14:27 (UTC-04:00) Santiago
Identificado - We have identified the issue with Zoom's services in Saudi Arabia region, Zoom will provide updates as soon as there is more information to share.
Nov 17, 12:30 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue, We will provide more updates as we have them.
Nov 17, 11:43 (UTC-04:00) Santiago
Investigando - Our monitoring has detected service degradation with Zoom's services in Saudi Arabia. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Nov 17, 11:27 (UTC-04:00) Santiago
Some Users May Encounter Delays In Outcomes Data Being Processed (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Nov 15, 18:20 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Nov 15, 17:47 (UTC-04:00) Santiago
Investigando - Some users may see delays in outcomes aligning in New Quizzes. We are currently investigating this issue.
Nov 15, 14:36 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Nov 15, 14:35 (UTC-04:00) Santiago
Issue with Zoom Rooms management page, Device Management and Workspace Reservation (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Nov 12, 17:22 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue where users may have experienced issues with Zoom Rooms Management, Device Management and Workspace Reservation pages. We will continue to monitor and provide updates as we have them.
Nov 12, 15:52 (UTC-04:00) Santiago
Investigando - We have detected an issue where users may be experiencing issues with Zoom Rooms Management, Device Management and Workspace Reservation pages. We will provide updates as we have them.
Nov 12, 15:07 (UTC-04:00) Santiago
Issue with Zoom Phone Devices (Fuente: Status Zoom)
Resuelto - On 11/12/2024 from 16:20 to 18:10 UTC a subset of customer may have experienced an issue with Zoom Phone Devices configuration or firmware update as well as call control features.
Nov 12, 15:42 (UTC-04:00) Santiago
October, 2024
Some users are not able to load Studio embeds. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 31, 21:20 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 31, 20:25 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 31, 20:00 (UTC-04:00) Santiago
Some users may encounter errors when accessing a New Quiz that require Respondus Lockdown Browser. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 31, 17:45 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 31, 17:12 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 31, 17:00 (UTC-04:00) Santiago
LTI Usage Report Failing To Update (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 29, 14:15 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 28, 18:24 (UTC-04:00) Santiago
Investigando - We are currently investigating an issue involving LTI Usage report data not updating.
Oct 28, 16:10 (UTC-04:00) Santiago
Our CD2 customers in the IAD (us-east-1) region might experience a latency with data being updated. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 25, 13:02 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring progress. The missing data is expected to be loaded in 4-6 hours.
Oct 25, 07:00 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 25, 06:29 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 25, 05:18 (UTC-04:00) Santiago
504 errors when accessing New Quizzes (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 24, 14:36 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 24, 14:07 (UTC-04:00) Santiago
Some Canvas users are receiving errors when accessing Announcements and Discussions. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 23, 18:03 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 23, 18:03 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 23, 17:36 (UTC-04:00) Santiago
Docviewer not loading causing Speedgrader to not load (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 22, 22:20 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 22, 19:22 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 22, 15:57 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 22, 14:37 (UTC-04:00) Santiago
Investigando - The attempted fix failed we are still investigating the situation.
Oct 22, 14:34 (UTC-04:00) Santiago
Investigando - Users should be able to access Docviewer again, however we are still investigating the root cause of the situation?
Oct 22, 13:18 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 22, 12:40 (UTC-04:00) Santiago
Some users may encounter errors when accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 22, 04:39 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 22, 04:37 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 22, 04:27 (UTC-04:00) Santiago
Users were unable to login via Google SSO and others when using OpenID (Fuente: Status Canvas)
Resuelto - An update we had accidentally affected the ability for user to login to Canvas using Google SSO and OpenID.
Oct 19, 14:30 (UTC-04:00) Santiago
Issue with Zoom Phone Inbound and Outbound calls in LATAM (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Oct 17, 18:37 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with a subset of LATAM customers experiencing one-way audio. We will continue to monitor and provide updates as we have them.
Oct 17, 18:25 (UTC-04:00) Santiago
Investigando - We are investigating an issue with a subset of LATAM customers experiencing one-way audio. We will provide updates as we have them.
Oct 17, 17:55 (UTC-04:00) Santiago
Some users in our ca-central-1 (Canada) region may be experiencing errors when launching the Canvas Credentials LTI 1.1 tool (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 17, 09:06 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 17, 09:01 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Oct 17, 08:51 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 17, 08:18 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 17, 07:58 (UTC-04:00) Santiago
Some users may encounter errors when accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 17, 06:08 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 17, 05:51 (UTC-04:00) Santiago
Issue with Zoom Phone Voicemail and SMS message delays in the US region (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Oct 16, 19:38 (UTC-04:00) Santiago
Monitoreando - The issue causing Voicemail and SMS message delays with Zoom Phone has been resolved. We will continue to monitor and provide updates as we have them.
Oct 16, 19:11 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with Voicemail and SMS message delays with Zoom Phone. We will provide more information as we have them.
Oct 16, 18:25 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with Voicemail and SMS message delays with Zoom Phone. We have confirmed Zoom Contact Center is not impacted. We will continue to provide updates as we have them.
Oct 16, 16:14 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with Zoom Phone Voicemail delays and SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.
Oct 16, 15:55 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with Zoom Phone Voicemail delays and SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.
Oct 16, 14:49 (UTC-04:00) Santiago
Investigando - We are currently investigating an issue with Zoom Phone Voicemail delays. We are also experiencing SMS message delays with Zoom Phone and Zoom Contact Center. We will provide more information as we have them.
Oct 16, 14:15 (UTC-04:00) Santiago
Some users may encounter long load times or errors when accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 16, 03:50 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 16, 03:40 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 16, 02:32 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 16, 02:22 (UTC-04:00) Santiago
Issue with Zoom Clips (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Oct 12, 02:47 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue. We will continue to monitor and provide updates as we have them.
Oct 12, 02:37 (UTC-04:00) Santiago
Investigando - Our monitoring has detected service degradation with Zoom Clips. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Oct 12, 02:19 (UTC-04:00) Santiago
Issue with Zoom billing portal (refund) (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Oct 9, 03:53 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue where users experiencing issues with the Zoom billing portal (refund), We will continue to monitor and provide updates as we have them.
Oct 9, 03:43 (UTC-04:00) Santiago
Identificado - We have identified the issue where users experiencing issues with the Zoom billing portal (refund). We are currently investigating and will provide updates as we have them.
Oct 9, 01:29 (UTC-04:00) Santiago
Investigando - We have received reports for users experiencing issue with Zoom billing portal (refund). We are currently investigating and will provide updates as we have them.
Oct 9, 00:30 (UTC-04:00) Santiago
Slow Page loads and Errors in Commons (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 8, 16:33 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 8, 14:41 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 8, 14:25 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 8, 14:11 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 8, 14:01 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 8, 13:58 (UTC-04:00) Santiago
Some users were experiencing long load when attempting to access Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 7, 17:08 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 7, 16:56 (UTC-04:00) Santiago
Some Users May Encounter 500 Type Errors When Accessing Admin Analytics (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 2, 15:21 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Oct 2, 14:43 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 2, 14:42 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 2, 13:43 (UTC-04:00) Santiago
Some Canvas Teacher app users may encounter missing push notifications on Android devices (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 2, 08:10 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Oct 2, 06:58 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Oct 2, 06:31 (UTC-04:00) Santiago
Salesforce is having intermittent issues. Please see https://status.salesforce.com/incidents/13231 for more updates. Chats are currently down, for immediate assistance, please reach out to Canvas Support via phones. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Oct 1, 11:42 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Oct 1, 11:29 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Oct 1, 10:28 (UTC-04:00) Santiago
A subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Oct 1, 08:07 (UTC-04:00) Santiago
Monitoreando - We have fixed the issue where a subset of users would have experienced issues with Customer Dashboards & delay in joining meetings. We will continue to monitor & provide updates.
Oct 1, 07:18 (UTC-04:00) Santiago
Identificado - We have identified the issue where a subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings. We will continue to provide updates as we have them.
Oct 1, 06:26 (UTC-04:00) Santiago
Investigando - We have detected service degradation where a subset of users would be experiencing issues with Customer Dashboards & delay in joining meetings. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Oct 1, 06:11 (UTC-04:00) Santiago
September, 2024
Issue with outbound SMS/MMS messages (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 27, 21:46 (UTC-04:00) Santiago
Monitoreando - The issue causing intermittent failures for outbound SMS/MMS messages has been resolved. We will continue to monitor and provide updates as we have them.
Sep 27, 21:35 (UTC-04:00) Santiago
Identificado - We have Identified the issue causing intermittent failures for outbound SMS/MMS messages for a subset of users. We will continue to provide updates as we have them.
Sep 27, 21:15 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing intermittent failures for outbound SMS/MMS messages for a subset of users. We will provide updates as we have them.
Sep 27, 20:39 (UTC-04:00) Santiago
A subset of users experiencing issues with AI Chat compose service (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 27, 05:03 (UTC-04:00) Santiago
Monitoreando - We have fixed the issue where a subset of users were experiencing issues with AI Chat compose service. We will continue to monitor and provide updates as soon as there is more information to share.
Sep 27, 04:19 (UTC-04:00) Santiago
Investigando - We have detected service degradation where a subset of users would be experiencing issues with AI Chat compose service . Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 27, 03:32 (UTC-04:00) Santiago
Users May Encounter Long Load Times When Previewing Files in Docviewer (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 26, 17:38 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Sep 26, 17:12 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 26, 17:08 (UTC-04:00) Santiago
Slow page load times for a few users in IAD. (Fuente: Status Canvas)
Resuelto - A few Canvas users in IAD may have experienced slow page load times.
Sep 26, 12:52 (UTC-04:00) Santiago
Issue with Zoom AIC impacting email compose and virtual background (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 25, 07:27 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom AIC impacting email compose. We will continue to monitor and provide updates as we have them.
Sep 25, 07:16 (UTC-04:00) Santiago
Identificado - We have identified the issue with Zoom AIC impacting email compose, We will continue to provide updates as we have them.
Sep 25, 06:58 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with Zoom AIC impacting email compose, The Engineers have resolved the issue with virtual background, We will continue to provide updates as we have them.
Sep 25, 05:47 (UTC-04:00) Santiago
Investigando - Our monitoring has detected issues with Zoom AIC impacting email compose and virtual background, we are currently investigating and will provide updates as we have them.
Sep 25, 05:26 (UTC-04:00) Santiago
A subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 21, 03:32 (UTC-04:00) Santiago
Monitoreando - We have fixed the issue where a subset of users were experiencing issues with Cloud Meetings Recording service in APAC region. We will continue to monitor and provide updates as we have them.
Sep 21, 03:22 (UTC-04:00) Santiago
Identificado - We have identified the issue where a subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. We are working on a fix and will continue to monitor and provide updates as we have them.
Sep 21, 02:25 (UTC-04:00) Santiago
Investigando - We have detected service degradation where a subset of users are experiencing issues with Cloud Meetings Recording service in APAC region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 21, 01:03 (UTC-04:00) Santiago
Canvas Slowness for users in Canada or they are receiving a Site under heavy load error (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 20, 15:35 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 20, 15:29 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Sep 20, 15:27 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 20, 14:25 (UTC-04:00) Santiago
Some of our customers in the SIN region are experiencing jobs not running related to Canvas Data 2 (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 18, 07:15 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 18, 06:57 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 18, 04:50 (UTC-04:00) Santiago
Issue with AI Companion's Team chat compose and thread summary in USA (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 18, 05:39 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue, We will continue to monitor and provide updates as we have them.
Sep 18, 05:23 (UTC-04:00) Santiago
Investigando - We continue to investigate service degradation affecting a subset of users in the USA who are experiencing issues with AI Companion Chat Compose, thread summaries, and content generation for the AI Companion whiteboard service. Please note that live transcription during Zoom meetings is functioning normally and is not impacted. Our engineers are currently assessing the impact and root cause of the other services. Zoom will provide updates as soon as more information is available
Sep 18, 04:36 (UTC-04:00) Santiago
Investigando - We continue to investigate service degradation affecting a subset of users in the USA who are experiencing issues with AI Companion Chat Compose, thread summaries,content generation for the AI Companion whiteboard service and Live transcription with Zoom meetings. Our engineers are currently assessing the impact and root cause. Zoom will provide updates as soon as more information is available.
Sep 18, 03:38 (UTC-04:00) Santiago
Investigando - Our monitoring has detected service degradation where a subset of users in USA are experiencing issues with AI Companion Chat Compose and thread summary, Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 18, 03:00 (UTC-04:00) Santiago
Issue with Zoom CRC and Zoom Phone recordings/call logs in Brazil (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 16, 21:18 (UTC-04:00) Santiago
Monitoreando - The issue causing intermittent issues with Zoom Conference Room Connector, and an intermittent delay with Zoom Phone recordings and call logs in Brazil has been resolved. We will continue to monitor and provide updates as we have them.
Sep 16, 21:00 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing intermittent issues with Zoom Conference Room Connector, and an intermittent delay with Zoom Phone recordings and call logs in Brazil. We will provide updates as we have them.
Sep 16, 19:49 (UTC-04:00) Santiago
Users are seeing 503 errors in Canvadocs (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 16, 14:33 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 16, 14:21 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 16, 14:18 (UTC-04:00) Santiago
Issue with Zoom Recordings (Fuente: Status Zoom)
Resuelto - On 9/14/2024, between 12:25:25(UTC) to 14:13:54(UTC), a subset of users in India may have experienced issues with Zoom Recordings. This incident has been resolved.
Sep 14, 16:43 (UTC-04:00) Santiago
Specific LTIs failing to launch from the Global Navigation Menu (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 11, 20:24 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 11, 20:08 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Sep 11, 19:43 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Sep 11, 19:37 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Sep 11, 19:32 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 11, 19:26 (UTC-04:00) Santiago
Some users in the us-east-1 region are experiencing page errors when accessing Canvas. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 11, 18:56 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 11, 18:50 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Sep 11, 18:34 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Sep 11, 17:58 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Sep 11, 17:43 (UTC-04:00) Santiago
A subset of customers experiencing an issue with Zoom chat and notification service in APAC region (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 10, 01:14 (UTC-04:00) Santiago
Monitoreando - We have mitigated the issue with degraded performance and will continue to monitor and provide updates as we have them.
Sep 10, 01:04 (UTC-04:00) Santiago
Identificado - We continue to work towards a resolution and will provide more updates as they become available.
Sep 10, 00:53 (UTC-04:00) Santiago
Identificado - We have identified the issue which impacts a subset of users in APAC region facing service degradation with Zoom chat, notification service and Zoom Rooms. We will provide more updates as we have them.
Sep 10, 00:20 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue which impacts a subset of users in APAC region facing service degradation with Zoom chat, notification service and Zoom Rooms. Our engineers are currently investigating the issue. Zoom will provide updates as soon as there is more information to share.
Sep 10, 00:03 (UTC-04:00) Santiago
Investigando - We have received reports of a subset of users in Australia and Singapore facing service degradation with Zoom chat and notification service. Our engineers are currently investigating the issue. Zoom will provide updates as soon as there is more information to share.
Sep 9, 23:29 (UTC-04:00) Santiago
Issue with delayed push notifications (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 6, 23:47 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue causing delayed push notifications to Android, Mac and Zoom Room devices, impacting peer to peer messaging, Zoom Phone call log, history, push notifications, Zoom Room status etc. We will continue to monitor and provide updates as we have them.
Sep 6, 23:29 (UTC-04:00) Santiago
Investigando - We are continuing to investigate the issue causing delayed push notifications to Android, Mac and Zoom Room devices, impacting peer to peer messaging, Zoom Phone call log, history, push notifications, zoom room status etc. We will continue to provide updates as we have them.
Sep 6, 22:24 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing delayed push notifications to Android, Mac and Zoom Room devices, impacting peer to peer messaging, Zoom Phone call log, history, push notifications, zoom room status etc. We will provide updates as we have them.
Sep 6, 21:40 (UTC-04:00) Santiago
Some users may encounter missing push notifications on Android devices (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 6, 12:53 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 6, 12:45 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Sep 6, 12:37 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 6, 12:12 (UTC-04:00) Santiago
Issue with Zoom's billing and payment pages (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Sep 4, 17:27 (UTC-04:00) Santiago
Monitoreando - The issue with Zoom's billing and payment pages has been resolved. We will continue to monitor and provide updates as we have them.
Sep 4, 16:37 (UTC-04:00) Santiago
Identificado - We have identified an issue with Zoom's billing and payment pages. We will provide updates as we have them.
Sep 4, 15:46 (UTC-04:00) Santiago
Outcome-Service us-east-1 unavailable. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 4, 11:17 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 4, 11:03 (UTC-04:00) Santiago
Some Users May Encounter Long Load Times When Accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Sep 2, 04:42 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Sep 2, 04:39 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Sep 2, 04:37 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Sep 2, 04:19 (UTC-04:00) Santiago
August, 2024
Some users may encounter errors when accessing Scorm in Canada Region (ca-central-1) (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 29, 17:49 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 29, 17:41 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Aug 29, 17:17 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 29, 16:50 (UTC-04:00) Santiago
Some Users May Encounter Long Load Times When Accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 28, 13:36 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 28, 13:32 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 28, 13:17 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Singapore (ap-southeast-1) Region (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 28, 08:23 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 28, 07:01 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Virginia (us-east-1) Region (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 27, 20:23 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 27, 17:05 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 27, 17:03 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 27, 17:02 (UTC-04:00) Santiago
Some users may be seeing page errors when accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 27, 14:43 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Aug 27, 14:24 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 27, 14:20 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 27, 14:02 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Sydney (ap-southeast-2) Region (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 27, 09:40 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 27, 07:01 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Oregon (us-west-2) Region (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 26, 21:28 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 26, 17:00 (UTC-04:00) Santiago
Issue with Zoom Chat in EU (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 26, 17:20 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom Chat in EU. We will continue to monitor and provide updates as we have them.
Aug 26, 17:06 (UTC-04:00) Santiago
Identificado - We have identified the issue with Zoom Chat in EU. We will provide updates as we have them.
Aug 26, 16:00 (UTC-04:00) Santiago
Investigando - We have are investigating an issue with Zoom Chat in EU. We will provide updates as we have them.
Aug 26, 15:41 (UTC-04:00) Santiago
Some users may be experiencing slowness when accessing Canvas (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 26, 16:59 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 26, 15:50 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Aug 26, 15:16 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue.
Aug 26, 14:56 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Aug 26, 14:29 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 26, 13:43 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 26, 13:42 (UTC-04:00) Santiago
Identificado - The issue has been identified and a fix is being implemented.
Aug 26, 13:16 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 26, 12:06 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 26, 11:46 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 26, 11:22 (UTC-04:00) Santiago
Some users will see slow load times or timeouts within LTI's (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 26, 14:10 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 26, 14:03 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 26, 13:14 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Dublin (eu-west-1) Region (Fuente: Status Canvas)
Resuelto - Resolved - The maintenance is now complete, CD2 API is fully operational again. We appreciate your patience.
Aug 26, 08:06 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 26, 05:00 (UTC-04:00) Santiago
Some users may be receiving a "This website is under heavy load" error when attempting to access Canvas. (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 23, 09:03 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 23, 09:01 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 23, 08:58 (UTC-04:00) Santiago
Admin Analytics and Intelligent Insight Reports May Not Load for Some Users (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 22, 18:58 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 22, 17:57 (UTC-04:00) Santiago
Identificado - We have identified the cause of very slow data loads affecting Admin Analytics and Intelligent Insights.
Aug 21, 19:31 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 21, 18:56 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 21, 18:07 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 21, 16:48 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 21, 13:35 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Canada (ca-central-1) Region (Fuente: Status Canvas)
Resuelto - The maintenance is now complete, CD2 API is fully operational again. We appreciate your patience.
Aug 22, 08:30 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 22, 05:03 (UTC-04:00) Santiago
Issue with Zoom services in Hong Kong (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 21, 19:19 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue affecting multiple services in Hong Kong. We will continue to monitor and provide updates as we have them.
Aug 21, 19:07 (UTC-04:00) Santiago
Identificado - We have identified the issue affecting multiple services in Hong Kong. We will provide updates as we have them.
Aug 21, 18:52 (UTC-04:00) Santiago
Investigando - We are investigating an issue affecting multiple services in Hong Kong. We will provide updates as we have them.
Aug 21, 18:38 (UTC-04:00) Santiago
Scorm tool not loading for some users (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 21, 13:58 (UTC-04:00) Santiago
Monitoreando - We are continuing to monitor for any further issues.
Aug 21, 13:52 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 21, 13:50 (UTC-04:00) Santiago
Some customers would've been unable to access the alignments tab of Outcomes as well as view Outcomes in New Quizzes (Fuente: Status Canvas)
Resuelto - We are currently investigating this issue.
Aug 21, 13:10 (UTC-04:00) Santiago
CD2 API - Scheduled Maintenance in Frankfurt (eu-central-1) Region (Fuente: Status Canvas)
Resuelto - The maintenance is now complete, CD2 API is fully operational again. We appreciate your patience.
Aug 21, 08:20 (UTC-04:00) Santiago
Investigando - This maintenance is essential for ensuring continued performance, stability, and security across all regions. For more information, please see this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Upcoming-Scheduled-Maintenance-for-CD2-API/ba-p/611837
Aug 21, 05:02 (UTC-04:00) Santiago
Some users in EU-Central are receiving 500 errors with Canvas Data 2 (Fuente: Status Canvas)
Resuelto - This incident has been resolved.
Aug 20, 15:35 (UTC-04:00) Santiago
Monitoreando - A fix has been implemented and we are monitoring the results.
Aug 20, 15:01 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 20, 14:26 (UTC-04:00) Santiago
Investigando - We are continuing to investigate this issue.
Aug 20, 14:06 (UTC-04:00) Santiago
Investigando - We are currently investigating this issue.
Aug 20, 13:53 (UTC-04:00) Santiago
Some users are experiencing latency when using SCORM LTI (Fuente: Status Canvas)
Resuelto - SCORM LTI is presenting slow performance, users will see high load times on package uploads.
Aug 19, 20:30 (UTC-04:00) Santiago
Issue with Zoom Live Dashboard (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 19, 18:47 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom Live Meeting Dashboard displaying data for a subset of meetings. We will continue to monitor and provide updates as we have them.
Aug 19, 18:27 (UTC-04:00) Santiago
Identificado - We continue to work to resolve the issue with Zoom Live Meeting Dashboard displaying data for a subset of meetings. We will continue to provide updates as we have them.
Aug 19, 18:03 (UTC-04:00) Santiago
Identificado - We have identified the issue with Zoom Live Meeting Dashboard displaying data for a subset of meetings. We will provide updates as we have them.
Aug 19, 16:54 (UTC-04:00) Santiago
Investigando - We continue to investigate an issue with Zoom Live Meeting Dashboard displaying data for a subset of meetings. We will provide updates as we have them.
Aug 19, 16:26 (UTC-04:00) Santiago
Investigando - We continue to investigate an issue with Zoom Live Meeting Dashboard displaying data for a subset of meetings. We will provide updates as we have them.
Aug 19, 15:55 (UTC-04:00) Santiago
Investigando - We are investigating an issue with Zoom Live meeting Dashboard displaying data for a subset of meetings. We will provide updates as we have them.
Aug 19, 15:15 (UTC-04:00) Santiago
Users may have experienced issues accessing meeting recording links. (Fuente: Status Zoom)
Resuelto - On 8/19/2024 5:30 AM UTC to 6:07 AM UTC, users may have experienced issues accessing meeting recording links. We have fixed this issue and the incident has been resolved.
Aug 19, 04:33 (UTC-04:00) Santiago
Issue with Zoom Support Site (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 15, 17:56 (UTC-04:00) Santiago
Monitoreando - The issue with our support site (support.zoom.com) has been resolved. We will continue to monitor and provide updates as we have them.
Aug 15, 17:41 (UTC-04:00) Santiago
Identificado - We have identified the issue with our support site (support.zoom.com). We will continue to provide updates as we have them.
Aug 15, 16:03 (UTC-04:00) Santiago
Investigando - We are currently investigating an issue with our support site (support.zoom.com). We will provide updates as we have them.
Aug 15, 15:49 (UTC-04:00) Santiago
Issue with Smart Notes feature in the Zoom Contact Center (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 13, 16:24 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with the Smart Notes feature in Zoom Contact Center system. We will continue to monitor and provide updates as we have them.
Aug 13, 16:13 (UTC-04:00) Santiago
Investigando - We continue to investigate an issue with the Smart Notes feature in Zoom Contact Center system. We will continue to provide updates as we have them.
Aug 13, 15:22 (UTC-04:00) Santiago
Investigando - We continue to investigate an issue with the Smart Notes feature in Zoom Contact Center system. We will continue to provide updates as we have them.
Aug 13, 13:57 (UTC-04:00) Santiago
Investigando - Our monitoring has detected an issue with the Smart Notes feature in Zoom Contact Center system. We are currently investigating and will provide updates as we have them.
Aug 13, 13:03 (UTC-04:00) Santiago
Issue with Zoom Webinar registration (Fuente: Status Zoom)
Resuelto - On 8/11/24 from 1:30 UTC to 2:10 UTC, a subset of customers may have experienced an issue with Webinar registration. This issue has been resolved.
Aug 10, 22:25 (UTC-04:00) Santiago
Issue with whiteboard and scheduled meetings in Saudi Arabia (Fuente: Status Zoom)
Resuelto - On 8/10 from 20:33 UTC to 21:40 UTC a subset of customers in Saudi Arabia may have experienced an issue with whiteboards and newly scheduled meetings not showing up in the whiteboard dashboard and in the upcoming meetings list on web. This issue has been resolved.
Aug 10, 17:31 (UTC-04:00) Santiago
Issue with Zoom Contact Center Reporting (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 8, 18:50 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with viewing historical reporting data for Zoom Contact Center. We will continue to monitor and provide updates as we have them.
Aug 8, 18:38 (UTC-04:00) Santiago
Identificado - We have identified the issue with viewing historical reporting data for Zoom Contact Center. We will continue to provide update as we have them.
Aug 8, 17:47 (UTC-04:00) Santiago
Investigando - We are investigating an issue with viewing historical reporting data for Zoom Contact Center. We will provide updates as we have them.
Aug 8, 16:06 (UTC-04:00) Santiago
Issue with Meeting AI Companion (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Aug 2, 00:27 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Meeting AI Companion, We will continue to monitor and provide updates as we have them.
Aug 2, 00:05 (UTC-04:00) Santiago
Identificado - Our monitoring has detected issues with Meeting AI Companion intermittently, we have identified and investigating the issue. We will provide updates as we have them.
Aug 1, 22:50 (UTC-04:00) Santiago
July, 2024
Issue with billing & payment pages (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 31, 17:43 (UTC-04:00) Santiago
Monitoreando - The issue with Zoom's billing & payment pages has been resolved. We will continue to monitor and provide updates as we have them.
Jul 31, 16:29 (UTC-04:00) Santiago
Identificado - We have identified an issue with Zoom's billing & payment pages. We will provide updates as we have them.
Jul 31, 15:46 (UTC-04:00) Santiago
Service degradation with Zoom for Outlook Extension (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 30, 18:02 (UTC-04:00) Santiago
Monitoreando - The issue causing service degradation with Zoom for Outlook Extension has been resolved. We will keep monitoring and provide updates as we have them.
Jul 30, 11:37 (UTC-04:00) Santiago
Identificado - We have identified the issue causing service degradation with Zoom for Outlook Extension. We will continue to provide updates as we have them.
Jul 30, 10:44 (UTC-04:00) Santiago
Investigando - Our monitoring has detected service degradation with Zoom for Outlook Extension. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Jul 30, 10:08 (UTC-04:00) Santiago
Issue with 2-Factor Authentication SMS not being received. (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 29, 02:28 (UTC-04:00) Santiago
Monitoreando - The issue with respect to the reports of SMS 2FA messages not being received has been resolved. We will keep monitoring and provide updates as we have them.
Jul 28, 20:56 (UTC-04:00) Santiago
Identificado - If you are experiencing an issue receiving your 2FA code via SMS delivery, as a workaround you may choose to have your 2FA code sent via a phone call instead. This will call the number associated with your user. Zoom will provide updates as soon as there is more information to share.
Jul 28, 11:19 (UTC-04:00) Santiago
Identificado - If you are experiencing an issue receiving your 2FA code via SMS delivery, as a workaround you may choose to have your 2FA code sent via a phone call instead. This will call the number associated with your user. Zoom will provide updates as soon as there is more information to share.
Jul 27, 14:35 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue. Zoom will provide updates as soon as there is more information to share.
Jul 27, 13:35 (UTC-04:00) Santiago
Identificado - We are continuing to work on a fix for this issue. Zoom will provide updates as soon as there is more information to share.
Jul 27, 09:30 (UTC-04:00) Santiago
Identificado - We have identified the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 27, 05:27 (UTC-04:00) Santiago
Issue with Web Client Joining Meetings (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 25, 15:32 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom screen sharing with web client joining meetings where a subset of users may experience screen share button missing. We will continue to monitor and provide updates as we have them.
Jul 25, 15:11 (UTC-04:00) Santiago
Identificado - We have detected an issue with Zoom screen sharing with web client joining meetings where a subset of users may experience screen share button missing. We will provide updates as we have them.
Jul 25, 13:15 (UTC-04:00) Santiago
Zoom add-on issue syncing scheduled meetings from Google Calendar (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 24, 01:17 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue of users experiencing Zoom Add-on not syncing meetings scheduled from Google Calendar. We will continue to monitor and provide updates as we have them.
Jul 24, 00:38 (UTC-04:00) Santiago
Identificado - We have identified the issue of users experiencing Zoom Add-on not syncing meetings scheduled from Google Calendar. We will continue to provide updates as we have them.
Jul 23, 17:41 (UTC-04:00) Santiago
Investigando - We continue to investigate reports of users experiencing an issue with the Zoom Add-on not syncing meetings scheduled from Google Calendar. We will provide updates as we have them.
Jul 23, 16:10 (UTC-04:00) Santiago
Investigando - We are investigating reports of users experiencing an issue with the Zoom Add-on not syncing meetings scheduled from Google Calendar. We will provide updates as we have them.
Jul 23, 15:00 (UTC-04:00) Santiago
Issue with 2-Factor Authentication SMS not being received. (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 23, 18:27 (UTC-04:00) Santiago
Monitoreando - The issue with SMS 2FA messages not being received has been resolved. We will continue to monitor and provide updates as we have them
Jul 23, 16:48 (UTC-04:00) Santiago
Identificado - We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 12:03 (UTC-04:00) Santiago
Identificado - We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 10:01 (UTC-04:00) Santiago
Identificado - We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 07:16 (UTC-04:00) Santiago
Identificado - We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 06:07 (UTC-04:00) Santiago
Identificado - We continue to work towards resolving the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 05:00 (UTC-04:00) Santiago
Identificado - We have identified the issue with respect to the reports of SMS 2FA messages not being received. Zoom will provide updates as soon as there is more information to share.
Jul 23, 04:00 (UTC-04:00) Santiago
Investigando - We are currently investigating reports of SMS 2FA messages not being received. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Jul 23, 03:10 (UTC-04:00) Santiago
A subset of users in Frankfurt may have experienced issues with Zoom AIC & Live transcription services. (Fuente: Status Zoom)
Resuelto - On 2024/7/18 2:05 AM UTC to 2:45 AM UTC, a subset of users in Frankfurt may have experienced issues with Zoom AIC & Live transcription services. We have fixed this issue and the incident has been resolved.
Jul 17, 22:56 (UTC-04:00) Santiago
Issue with Zoom Phone (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 12, 15:00 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue around 18:22 UTC, we will continue to monitor and provide updates as we have them.
Jul 12, 14:45 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue around 18:22 UTC, we will continue to monitor and provide updates as we have them.
Jul 12, 14:44 (UTC-04:00) Santiago
Identificado - We have identified the issue with users being unable to make and receive calls using Zoom Phone. We will provide updates as we have them.
Jul 12, 14:31 (UTC-04:00) Santiago
Investigando - We are still investigating the issue with users being unable to make and receive calls using Zoom Phone. We will provide updates as we have them.
Jul 12, 14:17 (UTC-04:00) Santiago
Investigando - We have detected an issue with users being unable to make and receive calls using Zoom Phone. We are currently investigating and will provide updates as we have them.
Jul 12, 13:43 (UTC-04:00) Santiago
Issue with Integration Services (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 10, 14:37 (UTC-04:00) Santiago
Monitoreando - We have resolved the intermittent delay issue with Integration services for LTI, EPIC and Teams. We will continue to monitor and provide updates as we have them.
Jul 10, 13:06 (UTC-04:00) Santiago
Investigando - We are still investigating the intermittent delay issue with Integration services for LTI, EPIC and Teams. We will provide updates as we have them.
Jul 10, 12:32 (UTC-04:00) Santiago
Investigando - We have detected an delay issue with Integration services for LTI, EPIC and Teams. We are currently investigating and will provide updates as we have them.
Jul 10, 11:58 (UTC-04:00) Santiago
Issue with SDK App Meeting Join (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 8, 15:48 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with SDK app meeting join. We will continue to monitor and provide updates as we have them.
Jul 8, 15:38 (UTC-04:00) Santiago
Identificado - We have identified the issue with SDK app meeting join. We will provide updates as we have them.
Jul 8, 14:34 (UTC-04:00) Santiago
Investigando - We continue to investigate the issue with SDK app meeting join. We will provide updates as we have them.
Jul 8, 13:38 (UTC-04:00) Santiago
Investigando - We are investigating an issue with SDK app meeting join. We will provide updates as we have them.
Jul 8, 12:50 (UTC-04:00) Santiago
Unable to add Australian phone numbers in Zoom portal (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jul 2, 03:18 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with adding Australian numbers in the Zoom portal. We will continue to monitor and provide updates as we have them.
Jul 2, 02:51 (UTC-04:00) Santiago
Investigando - We continue to investigate the issues with adding Australian numbers in the Zoom portal, we will provide updates as we have them.
Jul 2, 01:27 (UTC-04:00) Santiago
Investigando - We are investigating the issues with adding Australian numbers in the Zoom portal. We will provide updates as we have them.
Jul 2, 00:57 (UTC-04:00) Santiago
June, 2024
Issues with Zoom Meeting in Queretaro region (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jun 28, 00:45 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue with Zoom meetings in Queretaro region. We will continue to monitor and provide updates as we have them.
Jun 27, 23:57 (UTC-04:00) Santiago
Identificado - We have identified the issues with Zoom meetings, we will provide updates as we have them.
Jun 27, 23:22 (UTC-04:00) Santiago
Investigando - We are investigating the issues with Zoom Meeting in Queretaro region, we will provide updates as we have them.
Jun 27, 23:04 (UTC-04:00) Santiago
Issue with 10DLC SMS Brand submissions (Fuente: Status Zoom)
Resuelto - On 06/27/2024, between 11:47 UTC and 18:21 UTC, customers may have experienced an issue with 10DLC SMS Brand submissions. This issue has been resolved.
Jun 27, 14:21 (UTC-04:00) Santiago
Issue with Zoom Transcription services (Fuente: Status Zoom)
Resuelto - On 06/24/2024, between 14:30 UTC and 17:15 UTC, a subset of users experienced intermittent issues with Zoom Transcription services. The issue has been resolved.
Jun 24, 14:16 (UTC-04:00) Santiago
Issue with Integration services (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jun 20, 20:29 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue causing intermittent errors for Integration services. We will continue to monitor and provide updates as we have them.
Jun 20, 20:20 (UTC-04:00) Santiago
Identificado - We have identified the issue causing intermittent errors for Integration services. We will continue to provide updates as we have them.
Jun 20, 20:12 (UTC-04:00) Santiago
Investigando - We continue to investigate an issue causing intermittent errors for Integration services. We will continue to provide updates as we have them.
Jun 20, 19:41 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing intermittent errors for Integration services. We will continue to provide updates as we have them.
Jun 20, 18:57 (UTC-04:00) Santiago
Issues with Zoom Website and Zoom Chat (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jun 20, 16:17 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue causing a subset of users to experience intermittent errors from the Zoom Website, and intermittent issues with files in Zoom Chat. We will continue to monitor and provide updates as we have them.
Jun 20, 15:56 (UTC-04:00) Santiago
Identificado - We have identified an issue causing a subset of users to experience intermittent errors from the Zoom Website, and intermittent issues with files in Zoom Chat. We will continue to provide updates as we have them.
Jun 20, 15:07 (UTC-04:00) Santiago
Issue with slow meeting joins and Integration services (Fuente: Status Zoom)
Resuelto - On 06/17/2024, between 14:10 UTC and 15:10 UTC, customers may have experienced a slow response joining meetings and experienced an issue with our EPIC, MS Teams and LTI integration services. This issue has been resolved.
Jun 17, 20:00 (UTC-04:00) Santiago
Issue with ZVA Admin Portal Access (Fuente: Status Zoom)
Resuelto - On 06/17/24 between 15:10 to 16:00 UTC, we identified a problem with ZVA that affected customers' access to AI Management in the admin portal. The Chatbot service was not impacted during this time. This issue has been fixed.
Jun 17, 12:07 (UTC-04:00) Santiago
Issue with Zoom Phone voicemail and recording transcriptions (Fuente: Status Zoom)
Resuelto - This incident has been resolved.
Jun 10, 22:09 (UTC-04:00) Santiago
Monitoreando - We have resolved the issue causing a delay for Zoom Phone voicemail and recording transcriptions. We will provide updates as we have them.
Jun 10, 21:59 (UTC-04:00) Santiago
Investigando - We are investigating an issue causing a delay for Zoom Phone voicemail and recording transcriptions. We will provide updates as we have them.
Jun 10, 21:15 (UTC-04:00) Santiago
May, 2024
WEBEX: Usuarios reportan problemas de inicio de sesión
Resuelto - Este incidente a sido resuelto.
May 30, 18:15 (UTC-04:00) Santiago
Identificado - Se ha identificado una interrupción continua en nuestro servicio de webex que está afectando su funcionamiento. El equipo de ingeniería de Webex está trabajando arduamente para resolver este problema.
May 28, 17:46 (UTC-04:00) Santiago
Identificado - Usuarios reportan problemas de inicio de sesión. El problema ha sido identificado y trabajos en su solución.
May 28, 15:41 (UTC-04:00) Santiago
WIRELESS: Actualización de Firmware / Puntos de Acceso Inalámbricos Facultad
Terminada - The scheduled maintenance has been completed.
May 20, 04:00 (UTC-04:00) Santiago
En Progreso - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 02:00 (UTC-04:00) Santiago
Planificada - El 20 de Mayo de 2024, entre las 02:00 y las 04:00 horas se actualizará el firmware de los puntos de acceso de la red inalámbricas de Facultad. Los puntos de acceso seguirán sirviendo a los clientes mientras se actualizan hasta que se reinician a la nueva versión, lo que demora aproximadamente un minuto.

Dichas actualizaciones tienen como características: Mejoras de rendimiento y estabilidad.
May 8, 14:48 (UTC-04:00) Santiago
April, 2024

Sin incidentes reportados.

March, 2024
KAPTIVO: Usuarios reportan problemas de uso
Resuelto - Este incidente a concluido, todos los equipos kaptivos se encuentra en operación normal.
Mar 16, 13:09 (UTC-04:00) Santiago
Identificado - Algunos usuarios reportan problemas con el equipo Kaptivo. Lo sentimos mucho por las molestias. Nos encontramos trabajando en ello. Gracias por tu paciencia y comprensión.
Mar 14, 15:21 (UTC-04:00) Santiago
META: Facebook & Instagram / Problemas de Inicio de Sesión
Resuelto - Este incidente a sido resuelto.
Mar 5, 17:09 (UTC-04:00) Santiago
Monitoreando - Estimada comunidad,

Informamos que actualmente se experimentan problemas de inicio de sesión en las aplicaciones de Facebook, Instagram y Threads.

Para obtener actualizaciones en tiempo real sobre el estado de estas plataformas, pueden visitar los siguientes enlaces:

- Facebook: https://downdetector.cl/problemas/facebook
- Instagram: https://downdetector.cl/problemas/instagram

Informaremos sobre cualquier desarrollo relevante.
Mar 5, 13:22 (UTC-04:00) Santiago
WIRELESS: Actualización de Firmware / Puntos de Acceso Inalámbricos Facultad
Terminada - The scheduled maintenance has been completed.
Mar 5, 06:00 (UTC-04:00) Santiago
En Progreso - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 04:00 (UTC-04:00) Santiago
Planificada - El 05 de Marzo de 2024, entre las 04:00 y las 06:00 horas se actualizará el firmware de los puntos de acceso de la red inalámbricas de Facultad. Los puntos de acceso seguirán sirviendo a los clientes mientras se actualizan hasta que se reinician a la nueva versión, lo que demora aproximadamente un minuto.

Dichas actualizaciones tienen como características: Mejoras de rendimiento y estabilidad.
Feb 20, 23:18 (UTC-04:00) Santiago
February, 2024
ZOOM: Actualización del cliente de Windows, Android, iOS y Linux (sin impacto operativo)
Terminada - The scheduled maintenance has been completed.
Feb 26, 13:00 (UTC-04:00) Santiago
En Progreso - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 08:00 (UTC-04:00) Santiago
Planificada - Maintenance will begin as scheduled in 60 minutes.
Feb 26, 06:59 (UTC-04:00) Santiago
Planificada - Actualización del cliente Mac, Windows, Android, iOS y Linux: 26/02/24 (sin impacto operativo))
Próximo aviso de mantenimiento programado. Fuente zoom.us - https://status.zoom.us/incidents/qr2y2smg7sxy

Se actualizará una nueva versión de nuestros clientes Mac, Windows y Linux. Estarán disponibles para descargar en https://zoom.us/download . También realizaremos un lanzamiento escalonado para iOS y Android en las tiendas de aplicaciones correspondientes. Esta actualización incluirá el modo de pantalla completa, clasificación de chats a nivel de carpeta y soporte para mover automáticamente a los participantes hacia/desde la sala de espera cuando el anfitrión se vaya o regrese

Windows: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068823
Mac: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068891
Linux: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068973
Android: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069088
iOS: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069041

No hay impacto operativo. Todos los servicios estarán disponibles durante esta actualización programad
Feb 25, 03:23 (UTC-04:00) Santiago
January, 2024

Sin incidentes reportados.

December, 2023

Sin incidentes reportados.

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