FEN Status

Status Docencia - DDT

Incidentes Pasados

June, 2026

Impact unavailble for users in Mumbai (Fuente: Status Canvas)

Resuelto - Impact 1.0 was temporarily unavailable for users in Mumbai.
Jun 18, 09:29 (UTC-04:00) Santiago

Some users may encounter errors when using IgniteAI Agent (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Jun 17, 05:48 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Jun 17, 05:43 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Jun 17, 04:53 (UTC-04:00) Santiago

Incorrect offline status display for Zoom Rooms Scheduling Displays (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Jun 15, 21:04 (UTC-04:00) Santiago

Monitoreando - The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 15, 20:54 (UTC-04:00) Santiago

Identificado - Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 15, 20:03 (UTC-04:00) Santiago

Identificado - We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 15, 18:41 (UTC-04:00) Santiago

Investigando - Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 15, 15:11 (UTC-04:00) Santiago

Investigando - Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 15, 14:10 (UTC-04:00) Santiago

Investigando - We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 15, 13:05 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Web AIC Docs creation. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 15, 09:07 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 15, 08:47 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 15, 08:14 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
Jun 15, 07:51 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 15, 07:03 (UTC-04:00) Santiago

Service Degradation Affecting My Notes (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 15, 02:35 (UTC-04:00) Santiago

Monitoreando - The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 15, 02:24 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 15, 00:49 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting My Notes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 15, 00:31 (UTC-04:00) Santiago

Service Degradation Affected Zoom Contact Center’s Agent Experience. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 15, 02:19 (UTC-04:00) Santiago

Monitoreando - This incident has been resolved and the affected services have been restored.
Jun 15, 02:10 (UTC-04:00) Santiago

Monitoreando - On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.
Jun 15, 02:02 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 12, 23:40 (UTC-04:00) Santiago

Monitoreando - The issue affecting Zoom Whiteboard and Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 12, 23:24 (UTC-04:00) Santiago

Identificado - We have identified the service degradation with the Zoom Whiteboard and Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 12, 23:18 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 12, 23:08 (UTC-04:00) Santiago

Service degradation affecting Learning Center Webpages (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected service have been restored.
Jun 11, 09:52 (UTC-04:00) Santiago

Monitoreando - The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 11, 09:39 (UTC-04:00) Santiago

Identificado - We are currently investigating a service degradation affecting users from accessing Learning Center webpages. Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 11, 09:17 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 11, 06:35 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 11, 06:08 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 11, 05:43 (UTC-04:00) Santiago

Investigando - We are seeing a subset of users can’t start Zoom Meeting Recordings in Australia and Japan Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 11, 05:23 (UTC-04:00) Santiago

Canvas Careers unavailable. Users receive the error "Failed to load navigation." (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Jun 10, 14:13 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Jun 10, 14:07 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Jun 10, 14:04 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Jun 10, 14:02 (UTC-04:00) Santiago

Some users receiving Internal Access Manager request form (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Jun 9, 12:47 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Jun 9, 12:42 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Jun 9, 12:33 (UTC-04:00) Santiago

Investigando - Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.
Jun 9, 12:26 (UTC-04:00) Santiago

A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Jun 8, 04:55 (UTC-04:00) Santiago

Monitoreando - Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 8, 04:41 (UTC-04:00) Santiago

Identificado - We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 8, 04:28 (UTC-04:00) Santiago

Investigando - We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 8, 04:06 (UTC-04:00) Santiago

Some users may encounter errors when accessing SCORM LTI Tool and Content (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Jun 5, 06:27 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Jun 5, 06:22 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Jun 5, 04:51 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Jun 5, 04:39 (UTC-04:00) Santiago

A small subset of ZCC customers may have experienced inbound call failures in Unites States (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Jun 5, 00:46 (UTC-04:00) Santiago

Monitoreando - On 06/05/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States. This incident has been resolved and the affected services have been restored.
Jun 5, 00:36 (UTC-04:00) Santiago

Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088
Jun 4, 22:44 (UTC-04:00) Santiago

Monitoreando - GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
Jun 2, 14:58 (UTC-04:00) Santiago

Monitoreando - GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.
Jun 1, 10:04 (UTC-04:00) Santiago

Identificado - GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
May 31, 22:44 (UTC-04:00) Santiago

Identificado - GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available. Thank you for your patience.
May 30, 22:35 (UTC-04:00) Santiago

Identificado - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
May 30, 12:00 (UTC-04:00) Santiago

Identificado - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. We will provide updates as more information becomes available. Thank you for your patience.
May 29, 12:00 (UTC-04:00) Santiago

Identificado - We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
May 28, 19:30 (UTC-04:00) Santiago

Identificado - We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
May 27, 12:50 (UTC-04:00) Santiago

Monitoreando - The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 27, 09:08 (UTC-04:00) Santiago

Identificado - We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
May 27, 05:42 (UTC-04:00) Santiago

Identificado - Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. We will provide updates as more information becomes available. Thank you for your patience.
May 27, 01:38 (UTC-04:00) Santiago

Identificado - Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat. We will keep you informed with timely updates as progress is made. Thank you for your patience.
May 26, 22:06 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 26, 14:25 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with Giphy. Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat. We appreciate your patience as we work to resolve this issue.
May 26, 14:22 (UTC-04:00) Santiago

HTML files download instead of previewing which may disrupt course content in Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Jun 3, 23:11 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Jun 3, 21:41 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Jun 3, 21:15 (UTC-04:00) Santiago

Service Degradation Affecting Slides and Sheets (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 3, 22:08 (UTC-04:00) Santiago

Monitoreando - The issue affecting Slides and Sheets has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 3, 21:44 (UTC-04:00) Santiago

Identificado - We have identified the service degradation affecting Slides and Sheets. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Jun 3, 21:43 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with Slides and Sheets Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Jun 3, 21:12 (UTC-04:00) Santiago

Intermittent Service Degradation Affecting submitting inquiries through our Contact Sales pages (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Jun 1, 12:47 (UTC-04:00) Santiago

Monitoreando - On 1 June 2026, between 11:00 and 14:50 UTC, a subset of customers experienced intermittent issues submitting inquiries through our Contact Sales pages. The issue has been resolved, and all services are operating normally. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 1, 11:50 (UTC-04:00) Santiago

May, 2026

Service Degradation Affecting Zoom Support Website (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 29, 14:52 (UTC-04:00) Santiago

Monitoreando - A service degradation affecting Zoom Support Website has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 29, 13:47 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Support Website. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. We appreciate your patience as we work to resolve this issue.
May 29, 13:28 (UTC-04:00) Santiago

Studio service is down in SYD region (Fuente: Status Canvas)

Resuelto - From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.
May 29, 08:40 (UTC-04:00) Santiago

Service Degradation with Live Transcription and Call Summary in the Australia Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved
May 28, 21:41 (UTC-04:00) Santiago

Monitoreando - On 5/29/2026 between 00:04 UTC and 00:41 UTC Live Transcription and Call Summary in the Australia region was degraded for a subset of users. The issue has been resolved and services has been restored.
May 28, 21:30 (UTC-04:00) Santiago

Service Degradation Affecting Zoom AI Companion in United States (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 28, 15:25 (UTC-04:00) Santiago

Monitoreando - Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 28, 12:49 (UTC-04:00) Santiago

Monitoreando - On May 28, 2026, between 14:59 - 15:24 UTC, a subset of users may have experienced issues with Zoom AI Companion. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 28, 12:00 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Support Website (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 28, 12:54 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of a service degradation affecting Zoom Support Website. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available. Thank you for your patience.
May 28, 12:02 (UTC-04:00) Santiago

Studio bulk auto-caption notification emails (Fuente: Status Canvas)

Resuelto - Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.
May 28, 08:00 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent's Chat and Voice AI Engagements. (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
May 27, 16:28 (UTC-04:00) Santiago

Monitoreando - A service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 27, 12:15 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 27, 11:35 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Contact Center’s AI Companion, Zoom Virtual Agent’s Chat and Voice AI Engagements. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 27, 11:33 (UTC-04:00) Santiago

Service Degradation Affecting Translations and Transcriptions of Zoom Rooms in Japan Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 25, 07:37 (UTC-04:00) Santiago

Monitoreando - We have successfully resolved a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts were affected. We will continue to monitor the situation closely and keep you informed of any further developments.
May 25, 07:21 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 25, 06:52 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Translations and Transcriptions of Zoom Rooms in Japan region. Translations and Transcriptions of Zoom Rooms in English, Korean and Japanese languages and a subset of users who have enabled Smart Name Tags feature in their Zoom Rooms accounts might be affected. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 25, 06:51 (UTC-04:00) Santiago

Service Degradation Affected Zoom Revenue Accelerator's Outbound Calls in Japan Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 25, 07:12 (UTC-04:00) Santiago

Monitoreando - On 05/25/2026, Between 07:39 UTC and 10:19 UTC, Users may have experienced issues with Zoom Revenue Accelerator's Outbound Calls in Japan Region. This incident has been resolved and the affected services have been restored.
May 25, 06:59 (UTC-04:00) Santiago

Service Degradation Affecting Web Zoom Mail and Web Calendar Services. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 23, 20:08 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 23, 03:10 (UTC-04:00) Santiago

Identificado - Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 22, 01:42 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 18, 22:54 (UTC-04:00) Santiago

Investigando - The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 18, 20:39 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 18, 14:08 (UTC-04:00) Santiago

Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 23, 00:15 (UTC-04:00) Santiago

Monitoreando - The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 23, 00:04 (UTC-04:00) Santiago

Identificado - We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region. We appreciate your patience as we work to resolve this issue.
May 22, 22:12 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 22, 15:34 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with presence interoperability feature for a subset of users. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 22, 15:31 (UTC-04:00) Santiago

Multi-factor authentication issues (Fuente: Status Canvas)

Resuelto - Some users may have experienced issues with multi-factor authentication. This has been resolved.
May 22, 19:55 (UTC-04:00) Santiago

Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions. (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
May 22, 19:27 (UTC-04:00) Santiago

Identificado - Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.
May 22, 18:19 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. This incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 19, 00:03 (UTC-04:00) Santiago

Investigando - We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 18, 23:56 (UTC-04:00) Santiago

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 21, 12:52 (UTC-04:00) Santiago

Monitoreando - On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region. This incident has been resolved and the affected services have been restored.
May 21, 12:40 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Contact Center SMS in US Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 21, 04:49 (UTC-04:00) Santiago

Monitoreando - On 05/21/2025, Between 04:30 UTC to 06:45 UTC, a small number of SMS engagements might have experienced issues with Zoom Contact Center in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.
May 21, 04:38 (UTC-04:00) Santiago

Service Degradation affecting multiple Services in the North America region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 20, 17:45 (UTC-04:00) Santiago

Monitoreando - We have successfully restored all affected services. We apologies for the service interruption and will be monitoring closely.
May 20, 17:22 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting multiple services in the North America region. Several services have restored and we are actively investigating restoration for the remaining services. Thank you for your patience.
May 20, 17:13 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting multiple services in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 20, 17:06 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 20, 17:01 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 20, 17:00 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 20, 16:58 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 20, 16:42 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with multiple services in the North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 20, 16:33 (UTC-04:00) Santiago

Service Degradation Affecting a Subset of Users in Web Mail and Calendar (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 17, 04:39 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting Web mail has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 17, 04:27 (UTC-04:00) Santiago

Identificado - We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 17, 03:00 (UTC-04:00) Santiago

Identificado - We have fixed the issue where a subset of users may have experienced issues with Web calendar. We continue to work on the fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 13, 01:02 (UTC-04:00) Santiago

Identificado - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
May 12, 23:54 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting a subset of users in Web Mail and Calendar. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 12, 20:53 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with a subset of users in Web Mail and Calendar. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 12, 19:01 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Mail, Scheduler and Calendar Services. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 16, 12:03 (UTC-04:00) Santiago

Monitoreando - A service degradation affecting Zoom Mail, Scheduler and Calendar services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 16, 11:52 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 16, 10:28 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Mail, Scheduler and Calendar services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 16, 10:24 (UTC-04:00) Santiago

Users may have experienced intermittent issues with accessing the zoom.com homepage. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 16, 04:02 (UTC-04:00) Santiago

Monitoreando - On 05/16/2026, Between 06:55 UTC to 07:38 UTC, Users may have experienced intermittent issues with accessing the zoom.com homepage. This incident has been resolved and the affected services have been restored.
May 16, 03:46 (UTC-04:00) Santiago

Some users cannot add enrollments to Catalog (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 12, 07:32 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
May 12, 03:33 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 12, 01:53 (UTC-04:00) Santiago

Service Degradation Affecting Inbound and Outbound SMS Messages for a Subset of users in Australia (Fuente: Status Zoom)

Resuelto - The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 11, 20:48 (UTC-04:00) Santiago

Monitoreando - The service degradation with inbound and outbound SMS messages affecting a subset of users in Australia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 11, 20:24 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting inbound and outbound SMS messages affecting a subset of users in Australia. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 11, 19:44 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with inbound and outbound SMS messages affecting a subset of users in Australia . Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 11, 19:19 (UTC-04:00) Santiago

Canvas is Available for Most Users. Canvas Beta and Canvas Test are also available. (Fuente: Status Canvas)

Resuelto - All Canvas environments are available.
May 11, 18:21 (UTC-04:00) Santiago

Monitoreando - We are continuing to monitor for any further issues.
May 11, 18:19 (UTC-04:00) Santiago

Monitoreando - Canvas Beta and Canvas Test are now available.
May 11, 18:18 (UTC-04:00) Santiago

Investigando - Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.
May 7, 23:17 (UTC-04:00) Santiago

Investigando - Instructure has placed Canvas, Canvas Beta and Canvas Test in maintenance mode. We anticipate being up soon, and will provide updates as soon as possible
May 7, 19:37 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 7, 16:41 (UTC-04:00) Santiago

Some users are having difficulties logging into Student ePortfolios (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 11, 11:52 (UTC-04:00) Santiago

Investigando - We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.
May 7, 13:21 (UTC-04:00) Santiago

UI Elements in New Quizzes are not loading for users. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 11, 09:39 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
May 11, 09:34 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 11, 09:26 (UTC-04:00) Santiago

Some users may be experiencing slowness when accessing Canvas. (Fuente: Status Canvas)

Resuelto - Some users may be experiencing slowness when accessing Canvas.
May 11, 09:16 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India (Fuente: Status Zoom)

Resuelto - Between 05/11/2026 05:05 UTC and 08:24 UTC, a subset of Airtel subscribers may have experienced service degradation with inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. This incident has been resolved and the affected services have been restored.
May 11, 02:45 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 11, 02:24 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 11, 02:04 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Healthcare Integration in North America Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
May 9, 16:53 (UTC-04:00) Santiago

Monitoreando - The issue affecting users' ability to schedule and list medical appointments in North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 9, 10:53 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 9, 10:46 (UTC-04:00) Santiago

Investigando - We continue to investigate a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 09:13 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting users' ability to schedule and list medical appointments in North America region. Our team is actively working with our vendor to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 9, 06:36 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Doc Services in United States (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
May 8, 12:29 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting Zoom Doc Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 8, 12:07 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting Zoom Doc Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
May 8, 11:44 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Doc Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
May 8, 10:47 (UTC-04:00) Santiago

Zoom Rooms incorrectly showing as offline in dashboard. (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
May 8, 00:01 (UTC-04:00) Santiago

Monitoreando - During a recent maintenance operation Zoom Rooms may have appeared offline in the dashboard causing alerts to be triggered however the Zoom Rooms themselves did remain online despite the alerts being sent. There was no impact to end users.
May 7, 23:38 (UTC-04:00) Santiago

Unsupported files for Groupdocs unable to render (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 7, 13:37 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
May 7, 11:55 (UTC-04:00) Santiago

Some users may not see their data in Canvas Portfolio (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 7, 05:45 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
May 7, 03:24 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 7, 03:11 (UTC-04:00) Santiago

Confirmed Security Incident (Fuente: Status Canvas)

Resuelto - UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity. As a precaution, we recommend customers follow security best practices, including enforcing MFA on privileged accounts, reviewing admin access, and rotating API tokens or keys where applicable. This will be our final update via this status page for this incident. We will continue to provide updates as appropriate through other channels and are now communicating directly with impacted customers to provide organization-specific information and support.
May 6, 17:15 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 6, 17:13 (UTC-04:00) Santiago

Investigando - We are providing an update on the security incident we advised you of yesterday. While our investigation continues alongside our outside forensics experts, at this stage we believe the incident has been contained. Here are the steps we have taken since we became aware of the incident. We have: - Revoked privileged credentials and access tokens associated with affected systems - Deployed patches to enhance system security - Out of an abundance of caution, we rotated certain keys, even though there is no evidence they were misused - Implemented increased monitoring across all platforms While we continue actively investigating, thus far, indications are that the information involved consists of certain identifying information of users at affected institutions, such as names, email addresses, and student ID numbers, as well as messages among users. At this time, we have found no evidence that passwords, dates of birth, government identifiers, or financial information were involved. If that changes, we will notify any impacted institutions. Thank you for your patience as we work to resolve this matter. We sincerely regret any inconvenience or concern this may cause. We will continue to keep you apprised as our investigation progresses. For up-to-date information on specific systems, please continue to visit our status page. Steve Proud Chief Information Security Officer
May 2, 14:46 (UTC-04:00) Santiago

Investigando - Instructure recently experienced a cybersecurity incident perpetrated by a criminal threat actor. We are actively investigating this incident with the help of outside forensics experts. We are working quickly to understand the extent of the incident and actively taking steps to minimize its impact. Maintaining your trust is our highest priority, and we are committed to transparency throughout this process. We will provide new information as it is confirmed. Steve Proud Chief Information Security Officer
May 1, 18:30 (UTC-04:00) Santiago

Canvas Data 2 & Beta are available. Canvas Test Is Now Available (Fuente: Status Canvas)

Resuelto - Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.
May 6, 15:17 (UTC-04:00) Santiago

Investigando - Canvas Data 2 and Beta should now be available for all customers. Canvas Test remains under maintenance. As more information becomes available we will update here.
May 4, 13:11 (UTC-04:00) Santiago

Investigando - Canvas Data 2 should now be available for all customers. Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
May 3, 21:24 (UTC-04:00) Santiago

Investigando - Our team reissued certain application keys as a precautionary step, which requires end users to re-authorize access to those tools. Reissued application keys contain a timestamp in the name and will be visible to users during re-authorization. These are valid Instructure created keys and users should continue the authorization process. Please read the blog Application Key Timestamp Notice for more information. (https://community.instructure.com/en/discussion/665983/application-key-timestamp-notice) We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
May 2, 14:53 (UTC-04:00) Santiago

Investigando - Our investigation continues and Canvas Data 2 and Canvas Beta & Test remain under maintenance. As more information becomes available we will update here.
May 1, 13:47 (UTC-04:00) Santiago

Investigando - Our investigation continues and Canvas Data 2 and Canvas Beta remain under maintenance. As more information becomes available we will update here.
May 1, 10:09 (UTC-04:00) Santiago

Investigando - Some customers may be experiencing limited disruption to tools relying on API keys. Our team is actively investigating and has taken precautionary steps to help maintain service stability while we work to restore full functionality. We are continuing to review the issue and will provide updates here as more information becomes available. Thank you for your patience.
Apr 30, 19:06 (UTC-04:00) Santiago

Users utilizing Outcomes may run into errors or incorrect scores. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 5, 14:32 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 5, 14:13 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
May 5, 14:12 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 5, 14:11 (UTC-04:00) Santiago

Canvas: Developer Keys page does not load contents (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 4, 23:01 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 4, 22:01 (UTC-04:00) Santiago

Some Users May Encounter Errors When Accessing Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.
May 4, 20:09 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 4, 19:33 (UTC-04:00) Santiago

We are currently investigating reports of intermittent failures within the DocViewer conversion engine (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 4, 19:41 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
May 4, 19:36 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 4, 18:54 (UTC-04:00) Santiago

Some users may experience slowness when accessing Canvas. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
May 4, 11:35 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
May 4, 09:57 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
May 4, 09:45 (UTC-04:00) Santiago

April, 2026

Service Degradation Affecting Zoom Clinical Notes in United States (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Apr 29, 14:56 (UTC-04:00) Santiago

Monitoreando - Our vendor has successfully resolved the issue affecting Zoom Clinical Notes in United States. Our team will continue to monitor the situation closely and keep you informed of any further developments. Thank you for your patience.
Apr 29, 14:45 (UTC-04:00) Santiago

Identificado - We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 29, 14:19 (UTC-04:00) Santiago

Identificado - We have identified an issue with our external vendor in United States where users are experiencing issues with Zoom Clinical Notes. We are actively working with vendor partner to resolve the issue. We will share updates as soon as they become available.
Apr 29, 11:45 (UTC-04:00) Santiago

Canvas Data 2 is showing latency in pulling weblog data (Fuente: Status Canvas)

Resuelto - This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.
Apr 28, 23:26 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 28, 22:54 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 28, 22:14 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Services in Canada. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 28, 03:21 (UTC-04:00) Santiago

Monitoreando - On April 28, between 04:50 UTC - 05:37 UTC Users might have experienced issue using Zoom services in Canada. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 28, 02:08 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Contact Center in Europe region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 27, 08:14 (UTC-04:00) Santiago

Monitoreando - On 04/27/2026, Between 10:58 AM UTC to 11:23 AM UTC, Users may have experienced issues with Zoom Contact Center in Europe region This incident has been resolved and the affected services have been restored.
Apr 27, 07:45 (UTC-04:00) Santiago

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 24, 09:26 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 24, 05:25 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 24, 05:03 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 24, 03:33 (UTC-04:00) Santiago

Service Degradation in Zoom Virtual Agent - Voice bot in North America region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 23, 11:41 (UTC-04:00) Santiago

Monitoreando - The issue affecting Zoom Virtual Agent - Voice bot in North America region from 06:32 AM PDT to 07:13 AM PDT (April 23) has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 11:14 (UTC-04:00) Santiago

Some users may experience error messages when grading Classic Quizzes (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 23, 02:17 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 23, 02:10 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 02:07 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:54 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:41 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:28 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:15 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 01:02 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 23, 00:52 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 23, 00:39 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 23, 00:22 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Phone Services in North America. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 23, 00:42 (UTC-04:00) Santiago

Monitoreando - The issue affecting Zoom Phone Services in North America has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 23, 00:28 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Phone Services in North America. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 23, 00:11 (UTC-04:00) Santiago

Some users in the IAD region who are using a trust instance are unable to log into Canvas. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 22, 23:13 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 22, 23:07 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 22:59 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 22:32 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 21:39 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 21:15 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 20:48 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 20:14 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 22, 19:45 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 22, 19:22 (UTC-04:00) Santiago

Some users may experience errors when accessing Canvas Career. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 22, 10:46 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 22, 09:23 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 22, 09:11 (UTC-04:00) Santiago

Some Users May Encounter Sporadic Errors When Logging into Canvas. (Fuente: Status Canvas)

Resuelto - This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.
Apr 21, 21:26 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results. If users are still seeing these errors, clearing browser cache and cookies may resolve the behavior.
Apr 21, 21:22 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 21, 21:05 (UTC-04:00) Santiago

Investigando - If you see these errors in a regular browser, clearing cache and cookies may resolve them.
Apr 21, 21:04 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue, and have seen increased reports from users accessing via Respondus.
Apr 21, 19:42 (UTC-04:00) Santiago

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 21, 13:33 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 21, 13:26 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 21, 13:12 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 21, 13:11 (UTC-04:00) Santiago

Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 20, 06:06 (UTC-04:00) Santiago

Monitoreando - The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 20, 05:19 (UTC-04:00) Santiago

Identificado - Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 04:14 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 20, 02:25 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 20, 02:05 (UTC-04:00) Santiago

Service Degradation Affecting SMS Delivery in North America Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 18, 03:22 (UTC-04:00) Santiago

Monitoreando - The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 18, 03:12 (UTC-04:00) Santiago

Identificado - We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 18, 01:44 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region. We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 17, 23:59 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation impacting SMS Delivery in North America region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 17, 22:29 (UTC-04:00) Santiago

Loading Errors when accessing Catalog (Fuente: Status Canvas)

Resuelto - Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.
Apr 17, 02:00 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Apr 16, 16:54 (UTC-04:00) Santiago

Monitoreando - The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 16:40 (UTC-04:00) Santiago

Identificado - Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 15:41 (UTC-04:00) Santiago

Identificado - We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 12:24 (UTC-04:00) Santiago

Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 16, 07:37 (UTC-04:00) Santiago

Monitoreando - The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 16, 05:02 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 04:30 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 16, 03:16 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 16, 03:12 (UTC-04:00) Santiago

Some Users May Encounter Long Load Times or Page Errors When Accessing Canvas (Fuente: Status Canvas)

Resuelto - Some users may have encountered longer than usual loading times or page errors when accessing Canvas.
Apr 15, 15:39 (UTC-04:00) Santiago

Some users may experience degraded performance when attempting to login to Canvas. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 15, 14:49 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 15, 13:55 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 15, 13:43 (UTC-04:00) Santiago

Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 14, 21:31 (UTC-04:00) Santiago

Monitoreando - On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. Will continue to monitor the services. This incident has been resolved and the affected services have been restored. Thank you for your patience.
Apr 14, 09:34 (UTC-04:00) Santiago

Investigando - On 4/14/2026 between 12:28 UTC to 12:58 UTC, a subset of users may have experienced issues with Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region. This incident has been resolved and the affected services have been restored.
Apr 14, 09:31 (UTC-04:00) Santiago

Service degradation affecting Trimming Meeting Recording in Europe Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved.
Apr 14, 14:26 (UTC-04:00) Santiago

Monitoreando - The issue affecting trimming Meeting Recordings for subset of users in Europe region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 14, 13:27 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation impacting Trimming Meeting Recordings for subset of users in Europe region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 14, 12:18 (UTC-04:00) Santiago

Canvas User Page Errors (Fuente: Status Canvas)

Resuelto - Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.
Apr 14, 12:00 (UTC-04:00) Santiago

Some users are seeing Canvas Under Heavy Load error when accessing Canvas. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 13, 17:43 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 13, 15:50 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 13, 15:37 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 13, 14:58 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Blog and Contact Us Webpages. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 11, 05:51 (UTC-04:00) Santiago

Monitoreando - The issue affecting Zoom Blog and Contact Us webpages has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 11, 05:41 (UTC-04:00) Santiago

Identificado - We have identified the issue affecting Zoom Blog and Contact Us webpages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 11, 05:39 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting Zoom Blog and Contact Us webpages. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 11, 05:01 (UTC-04:00) Santiago

Some Users Experiencing Slowness and Page Errors in Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 9, 21:02 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 9, 20:52 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 9, 20:49 (UTC-04:00) Santiago

Page views are not generating in user UI or API (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 9, 12:44 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 9, 11:09 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 10:54 (UTC-04:00) Santiago

Some users may be experiencing slowness or timeout errors when accessing Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 9, 08:48 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 08:32 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Meetings via Web Client in Saudi Arabia. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 9, 01:05 (UTC-04:00) Santiago

Monitoreando - The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 9, 00:39 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation affecting users ability to join Zoom meetings via web client in Saudi Arabia. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 9, 00:19 (UTC-04:00) Santiago

Some users are unable to access Studio and are encountering errors with embedded Studio content (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 9, 00:39 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 9, 00:36 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 9, 00:35 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 9, 00:31 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 9, 00:08 (UTC-04:00) Santiago

Using the Canvas Career agent can cause an error message (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 8, 12:00 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 11:28 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 8, 11:05 (UTC-04:00) Santiago

Some users are being logged out from their Canvas Application on Android mobile devices (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 8, 07:47 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 8, 05:57 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Apr 8, 05:07 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 04:57 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 8, 04:44 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Apr 8, 04:29 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 8, 04:14 (UTC-04:00) Santiago

Some users may encounter broken images and media files in Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 8, 05:49 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 8, 05:45 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 8, 05:33 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 8, 05:23 (UTC-04:00) Santiago

Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 7, 14:54 (UTC-04:00) Santiago

Monitoreando - Parchment Digital Badges is currently allowing users to log in. We are monitoring the situation. Please reach out to support if you experience issues with your log in process.
Apr 6, 13:49 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 6, 13:45 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Apr 6, 13:33 (UTC-04:00) Santiago

Investigando - We are currently investigating an issue with users attempting to long in on the US server. We are working diligently to get this resolved.
Apr 6, 11:47 (UTC-04:00) Santiago

Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 7, 13:28 (UTC-04:00) Santiago

Monitoreando - On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
Apr 7, 13:17 (UTC-04:00) Santiago

Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region. (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 4, 05:32 (UTC-04:00) Santiago

Monitoreando - On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.
Apr 4, 05:22 (UTC-04:00) Santiago

Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region (Fuente: Status Zoom)

Resuelto - This incident has been resolved and the affected services have been restored.
Apr 4, 02:21 (UTC-04:00) Santiago

Monitoreando - The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 4, 01:40 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 18:53 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 09:57 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 3, 01:53 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 21:53 (UTC-04:00) Santiago

Identificado - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 17:21 (UTC-04:00) Santiago

Identificado - Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
Apr 2, 15:03 (UTC-04:00) Santiago

Identificado - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 10:51 (UTC-04:00) Santiago

Identificado - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 05:28 (UTC-04:00) Santiago

Identificado - We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Apr 2, 03:20 (UTC-04:00) Santiago

Investigando - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 2, 01:53 (UTC-04:00) Santiago

Investigando - We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 19:07 (UTC-04:00) Santiago

Investigando - We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Apr 1, 18:24 (UTC-04:00) Santiago

Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Apr 2, 14:40 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Apr 2, 11:58 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Apr 2, 11:41 (UTC-04:00) Santiago

March, 2026

Some Users are getting 502 errors when accessing New Quizzes (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 30, 19:59 (UTC-04:00) Santiago

Monitoreando - We are continuing to monitor for any further issues.
Mar 30, 16:57 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 30, 13:11 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Mar 30, 12:48 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Mar 30, 12:42 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 30, 12:13 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Mar 30, 12:13 (UTC-04:00) Santiago

Users are experiencing incorrect images showing up in Classic Quizzes (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 27, 20:03 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Mar 27, 19:35 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 27, 18:26 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Mar 27, 18:02 (UTC-04:00) Santiago

Identificado - We are continuing to work on a fix for this issue.
Mar 27, 17:42 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 27, 17:11 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Mar 27, 14:51 (UTC-04:00) Santiago

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader. (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 24, 23:49 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 24, 20:23 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Mar 24, 19:55 (UTC-04:00) Santiago

Investigando - We are currently investigating this issue.
Mar 24, 19:45 (UTC-04:00) Santiago

Some users may be experiencing slowness or timeout errors when accessing Canvas (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 23, 11:20 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 23, 10:43 (UTC-04:00) Santiago

Delayed New Quizzes Data in Canvas Data (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 19, 20:38 (UTC-04:00) Santiago

Monitoreando - We are continuing to monitor for any further issues.
Mar 19, 17:28 (UTC-04:00) Santiago

Monitoreando - A fix has been implemented and we are monitoring the results.
Mar 19, 16:23 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 19, 14:17 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Mar 19, 13:56 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Mar 19, 13:40 (UTC-04:00) Santiago

Investigando - New Quizzes tables in Canvas Data are experiencing delays.
Mar 19, 13:38 (UTC-04:00) Santiago

Page Errors when Accessing Canvas Discussions Implementing Advanced Rubrics (Fuente: Status Canvas)

Resuelto - This incident has been resolved.
Mar 10, 21:03 (UTC-04:00) Santiago

Identificado - The issue has been identified and a fix is being implemented.
Mar 10, 20:50 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Mar 10, 20:50 (UTC-04:00) Santiago

Investigando - We are continuing to investigate this issue.
Mar 10, 20:49 (UTC-04:00) Santiago

Investigando - Some users may encounter page errors when accessing Canvas group discussions implementing advanced rubrics.
Mar 10, 20:18 (UTC-04:00) Santiago

Investigando - Some users may encounter page errors when accessing Canvas discussions.
Mar 10, 20:13 (UTC-04:00) Santiago

February, 2026

Sin incidentes reportados.

January, 2026

Sin incidentes reportados.

December, 2025

Sin incidentes reportados.

November, 2025

Sin incidentes reportados.

October, 2025

Sin incidentes reportados.

September, 2025

Sin incidentes reportados.

August, 2025

Sin incidentes reportados.

July, 2025

Sin incidentes reportados.